Thomas Wegener Email & Phone Number

Greater St. Louis Area

Operations Project Manager for all types of infrastructure related efforts, to include data centers, common office, networks/telephony, call centers, administrative sites, in support of Enterprise, Corporate, Real Estate, Digital Experience, Online and other Clients, and recently in support of corporate initiatives such as Agile, API, Big Data, Cloud, Workplace 2020, and others.Major planning (definition and design) lifecycle activities included requirements analysis, project planning and execution, resource allocation, high to detailed level design, and cost estimation.Activities beyond design include asset acquisition, financial oversight, build out, and cost reconciliation.Project costs ranged from a thousand dollars to twenty million. MS Office, MS Visio, MS Project, proprietary project and financial management systems.Highlight:Delivered a Customer Care Automatic Call Distribution node and IVR, to include telephony, network, security, servers and software infrastructure. Cost $5.5M; duration, 15 months.

Greater St. Louis Area

Middleware Software Project Management supporting applications used by Online customers, field technicians and provisioners, and Customer Care.As a component service manager, delivered several Product and Availability integration service releases into a major Business Integration Service (BIS) build.At the enterprise level, delivered efforts encompassing several BIS and/or other components (e.g. Message Bus) into a major build.Program Tracking & Oversight of AT&T NOP 3YP, of 5 programs, 12 projects.Project duration about 6 months to a year, 1000 - 3000 effort hours.Service architecture included Java, WebSphere, JMS, XML, SOAP, among other technologies at this time.MS Office, MS Project, proprietary project and financial management systems.Highlights:Delivered new Middleware integration service in support of Online application calls to company affiliate systems, reducing transaction times, increase in end user performance.Managed effort to reduce system downtime, through the creation of a new Middleware service monitoring application.Ensured service uptime for legacy services requiring modification in support of Daylight Savings Time change.Delivered provisioning and repair service enhancements to support new product revenue for Ethernet over Copper rollout.

Greater St. Louis Area

Middleware software requirements engineer for Business Integration Services (BIS), and other common services, to support business applications and Operational Support Systems (OSS).Context and sequencing diagramming, use cases, requirements elaboration/definition, technical writing, interface agreements and data mapping, and estimation.MS Visio, MS Office.Highlights:As Lead Analyst, created use cases and technical requirements in support of new revenue generating OPT-E-Man (Ethernet optical data product provisioning and inventory), integrating several business application, Middleware, and backend systems, including new services to eliminate manual circuit provisioning entry and multiple systems access.As above, integrating several applications and acting Lead Analyst, developed a data product provisioning and maintenance GUI, in support of the National Data Customer Service Center, increasing overall productivity by eliminating technician multiple system access.

Greater St. Louis Area

Worked with all Middleware Services (software) impacted groups in all Key Process Areas in pursuit of CMM Level 2 compliance.Note: As a Requirements Analyst, assisted the Enterprise Service Integration team achieve CMM Level 2 compliance. This group merged with Middleware.

Greater St. Louis Area

Yellow Pages (YP) Integrated Desktop Environment team, performing test planning and execution for YP Sales applications.

Greater St. Louis Area

Member of the team that received the 1999 USPS Quality Service Award for Professional and Consulting Services, during the USPS Y2K effort, for the Mail Operations and Financial portfolios.Reviewed and approved verification team evaluation findings and final deliverables, during Y2K effort, as well as perform product evaluations and audits.

O'Fallon, Il.

Functional manager, performing technical requirements, interface agreement, and other contract deliverable review and approval, as well as acceptance testing, for the for the Global Transportation Network web application, on behalf of USTRANSCOM.

Multiple

Functional Manager/Team Lead, Scott AFB, IL, 1995 - 1998Quality Assurance and Control/Supervisor, Keesler AFB, MS, 1990 – 1995Electronic Order of Battle (EOB) Developer, Camp Smith, HI, 1987 – 1990Test and Evaluation Developer, Ft. Huachuca, AZ, 1982 - 1987Network Operations Center/Supervisor, Scott AFB, IL, 1978 – 1982

Master’S Degree, Project Management

Bachelor’S Degree, Computer Science, With Honors