As Assistant Operations Manager at New Balance, I collaborated closely with the warehouse manager to oversee daily operations, ensuring efficient receipt, storage, and dispatch of goods. Key responsibilities included:Strategic Planning: Contributed insights to optimize warehouse processes, enhancing efficiency.Leadership: Managed a cross-functional team, fostering a collaborative culture and nurturing development.Process Improvement: Spearheaded initiatives resulting in tangible operational improvements.Transportation Operations: Coordinated logistics processes to streamline transportation operations effectively.Data Analysis: Leveraged data interpretation to drive informed decision-making and enhance performance.Skill Development: Conducted training programs to enhance team efficiency and proficiency.Inventory Management and Budgeting: Oversaw inventory management and contributed to budgeting and forecasting activities.Safety and Compliance: Ensured adherence to safety regulations and company policies.Change Management and Communication: Facilitated smooth transitions during organizational change, fostering effective communication among teams.My tenure at New Balance was marked by a commitment to operational excellence, optimizing warehouse functionalities to achieve organizational goals.

Oversee dedicated tanker fleet operations for Novus International, including nine terminals across North America.Lead staff recruitment, training, and management for rail/truck terminals handling multiple Novus International products.Manage asset-based trucking division with a focus on maximizing performance and efficiency.Utilize data analytics and metrics to evaluate operational performance.Build and supervise load planning and dispatch teams to optimize driver assignments.Coordinate closely with Novus Customer Service/Sales to drive growth and revenue optimization.Maintain strong driver relationships, including recruitment, evaluations, and performance measurement.Develop plans to enhance operational metrics, such as miles driven and driver retention.Oversee outsourced repair & maintenance operations.Ensure full compliance with DOT, Federal, State, and local regulations.Develop and manage driver and employee training programs.Conduct daily inventory analyses to proactively address potential issues.Resolve inventory discrepancies and implement control procedures.Facilitate regular physical inventory counts.

Improved operational systems, processes, and policies to support the organization's mission.Maintained comprehensive records of truck maintenance, delivery schedules, and customer issues.Managed payroll and invoicing.Established and implemented departmental policies, goals, objectives, and procedures.Determined staffing requirements and led recruitment and training efforts.

Supervised a team of 13 union warehouse/delivery personnel, 28 support staff, and multiple student employees.Managed receiving docks for main campus and high-security biomedical research areas.Coordinated daily operations of the university vehicle fleet and shuttle services.Ensured compliance with OSHA, HIPAA, Federal, and DOT standards.Spearheaded various major projects to improve efficiency and compliance.