Thomas Whelan Email & Phone Number

Sydney, New South Wales, Australia

- Triage ustilising computer software and protocol instruction- deliver first aid instructions over the phone such as CPR instructions and epi-pen administration- Use inductive skills to evaluate scene safety concerns and omitted information left out by callers- Using tone and de-escalation tactics such as grounding to assist callers in crisis senarios- Communicate effectively with a variety of patients ranging from those with chronic medical conditions and hearing difficulties to first time panicked callers.

Central Coast, New South Wales, Australia

Skills developed:- Providing care for 5 high needs, low functioning residents in a supported independent learning home.- Learning to multitask administration work with basic house chores and providing care to the people we support.- Working in a very close knit team both on and off shift as well as working individualy during night shifts.

Central Coast, New South Wales, Australia

- Manage stock and to provide a high-end customer service to customers of all temperaments. - Connected with regular shoppers and developed a rapport with them whilst also providing a warm and welcoming front for irregular customers asking general queries.

Bachelor Of Psychology, Psychology, 3Rd Year

Activities and Societies: Member of the Science Society (Scisoc) Member of the Rock Climbing and Mountaineering society (SURMC) Member.

High School Diploma, English Language And Literature, General, Year 12

Activities and Societies: - School leadership role in which activity management and widespread school communication were exceptionally.

Study Exchange, Psychology

Activities and Societies: - participated as an active member of UTOC - the university's outdoors society - was a member of UTSSC.