Thomas Wilkans

Thomas Wilkans Email and Phone Number

Customer Service Manager @ TC Technologies
OTSEGO, MI 49078, US
Thomas Wilkans's Location
Lombard, Illinois, United States, United States
About Thomas Wilkans

I am a 25 year old who is looking to expand his knowledge and am motivated by the continued growth of my career. During my time at Saint Xavier I spent some time as a marketing intern for Longhorn Paranormal where I contributed to the growth of their company, and created the line of merchandise that did their first ever 1,000$ week. Shortly after I was done interning with them I joined All State where I was successful as an agent leading the office in sales and customer retention rate for 2021 and 2022, for these accomplishments I demonstrated strong time management skills, perseverance, and a commitment to both personal and team success. I thrive in challenging environments, embodying qualities of determination, resilience, and a passion for continuous improvement.

Thomas Wilkans's Current Company Details
TC Technologies

Tc Technologies

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Customer Service Manager
OTSEGO, MI 49078, US
Employees:
4
Thomas Wilkans Work Experience Details
  • Tc Technologies
    Customer Service Manager
    Tc Technologies
    Pooler, Ga, Us
  • Tc Technologies
    Customer Service Representative
    Tc Technologies Jul 2020 - Present
    Downers Grove, Illinois, United States
    - Conducted cold calling campaigns to generate leads and expand customer base.- Implemented effective strategies to enhance customer retention rates, resulting in a 87% increase in renewal rates.- Provided exceptional customer service by addressing inquiries, resolving issues, and offering tailored insurance solutions.- Collaborated with marketing team to develop and execute advertising campaigns on the company website and through email newsletters.- Utilized CRM software to track customer interactions and follow-up on leads, resulting in improved efficiency and productivity.
  • Longhorn Paranormal
    Marketing Intern
    Longhorn Paranormal Jun 2019 - Jun 2020
    Phoenix, Arizona, United States
    - Designed and developed merchandise concepts aligned with the show's brand and audience preferences, resulting in increased sales and brand visibility.- Conducted market research and competitive analysis to identify opportunities for improving the show's website and app user experience.- Pitched ideas and implemented solutions to enhance website and app functionality, resulting in improved navigation and user engagement.- Managed social media platforms, including content creation, scheduling, and community engagement, leading to a 30% increase in follower engagement.- Monitored and analyzed social media and website analytics to track audience behavior, identify trends, and optimize marketing strategies for maximum impact.

Thomas Wilkans Education Details

Frequently Asked Questions about Thomas Wilkans

What company does Thomas Wilkans work for?

Thomas Wilkans works for Tc Technologies

What is Thomas Wilkans's role at the current company?

Thomas Wilkans's current role is Customer Service Manager.

What schools did Thomas Wilkans attend?

Thomas Wilkans attended Saint Xavier University.

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