Tom Williams Email & Phone Number

London, GB

Greater London, England, United Kingdom

London, England, United Kingdom

London, England, United Kingdom

Office Manager of COS Global Head Office London

London, United Kingdom

Responsible for all aspects of the store running, from sales and customer service to profitability and employee management.Successfully managing administration duties including; recruitment and HR, contractor management, stock control as well as, health and safety management and training.Using excellent time management to merchandise the store, resulting.

London, United Kingdom

Leading a team to maintain and improve service, ensuring set standards are met, so the customer does not leave disappointed. Recognition of success, and encourage development through regular feedback and coaching. Responsible for cash handling, HR and people management, orders, accounts, service, operations and routines.

London, United Kingdom

REPLEN responsibilities, including maintaining high stock levels, ensuring the best availability to the customer. Customer service whilst on the shop floor to captures sales of out of stock items or customers queues. Working closely with Visual merchandising team and management to maintain displays.Ensured stockroom procedures were carried out in.

Bristol, United Kingdom

Wapping Wharf, Bristol

- Within my role as Deputy General Manager, I demonstrate that customers come first and lead by example in terms of customer service delivery, as well as ensuring the team understood the why (not just the how) of giving a great customer experience and exceeding expectations. I am able to help create a working environment where the team recognised service.

Stroud, Gloucestershire

- Creating and maintaining a high standard of customer service to all customers, whilst leading and working with the staff, proving a motivating work environment.- Operational control of stock and all ordering for the bar and events.- Implementation and training of correct cleaning procedures for all areas of the bar, such as beer line cleaning and cellar.

Stroud, Gloucestershire

- Responsible for the daily supervision and running of the bar, maintaining stock levels, ensuring a high level of product quality and customer satisfaction. - Maintaining a focussed and efficient team during shift, providing training or supervision with tasked if required.- Dealing with customer enquiries and orders in person and via telephone..

Boca Raton, Florida

Working within a team to provided a high level of service, around the stockroom, on the customer service desk and on jewellery counter. Dealing with customer enquiries and complaints.

Acted as a casual banqueting assistant, being called apon to help organise and operate the front of house side of events.

Biiab Level 2 Award For Personal Licence Holders, Pass

Ba (Hons) International Hospitality Management, International Hospitality Management

Nvq Level 3 Hospitality Supervision, Restaurant/Food Services Management, Pass

Gained Level 3 Award in Food Safety Supervision for Catering.

Nvq Level 2 Professional Cookery, Food Preparation/Professional Cooking/Kitchen Assistant, Pass

Gcses