Thomas Williams Email & Phone Number

Longmont, Co, Us

San Francisco, California, Us

Bootstrapped a centralized Operational and Engineering Excellence portal for mobileengineers at Twitch.Wrote and maintained developer content for Twitch API, EventSub, Chat, Authentication,and CLI features using Markdown and Git.Wrote examples using cURL and Node.js. along with reviewing and providing feedback onAPI specifications.Audited, reorganized, and rearchitected Twitch's internal Android and iOS application developer documentation.Conducted reviews for extensions, games, and organizations.

San Francisco, California, Us

Reviewed third party content submitted against Twitch policies for the Developer Relations team

New York, Ny, Us

Planned, produced, edited and maintained documentation for the ChartHop platform including guides for user roles, app integrations, API, training materials, FAQs, Knowledge Base articles and UI copy, for both internal and external, technical and non-technical audiences.Supported the execution of the product content process and workflow including doc-site architecture and our publishing system. Assisted in the maintenance of authoring guidelines for documentation aligned to our overall brand tone of voice, vocabulary, and product representation.Executed documentation best practices for localization readiness.Aided in the creation and maintenance of other learning aids such as video, product tours, app cues and demos, as needed.Facilitated and support product training as needed.

Sunnyvale, California, Us

Responsible for both development and documentation in a hybrid role.Built and expanded frontend and backend automation frameworks for a B2B supply chain web application serving several high profile clients, including but not limited to Disney, Discovery, Warner, HBO, CBS, and FOX.

Chicago, Illinois, Us

Designed and maintained internal team documentation.Built several automation frameworks from scratch for several large clients including but not limited to ACT, AAMC, CFA, Comptia, Richardsons, Cliffsnotes, Mcgraw Hill, and more.Technical Writing and Copywriting

Chicago, Illinois, Us

Wrote and maintained a popular internal company blog which kept otherconsultants up to date with modern Business Analytics toolsDrove crucial requirements documents to diagnose and address big dataproblems and managed data migrations for our online marketing clients

Alexandria, Va, Us

• Researched, designed, and crafted the layout for the new mentoring program website which launched the following month• Created the internal employee training handbook, which was the first employee handbook created in the foundation’s history• Conducted employee research and facilitated agreements in order to create relationships between new contractors and the foundation

• Recruited and trained the capture team comprised of; Williams Professional Services, LLC, iPower LLC, Solutions 4 Change, and Information Sciences Consulting, Inc., in accordance with FAR 19.704. • Planned, directed, implemented, and evaluated all activities associated with management of human resources operations.• Developed and advocated a culture of continuous teaming to attract and retain small businesses with superior capabilities.• Ensured equity among members of the capture team to determine whether the individual team members performed work that met standards of quality necessary for the authorization of payment for the capture team.• Explained and assigned duties, expectations and responsibilities of the team and individuals who made up the team.• Oversaw and coordinated the bidding process and proposal process regarding each business opportunity by using research, materials, and information from the staff to decide upon the best combination of price and services.

Education record

High School Diploma