-Automated Tools Development: Create and maintain automated tools to streamline the resolution of customer technical issues.-Frontend Web Development: Design and develop user interfaces for internal and external web applications.-Linux Modules Implementation: Develop and integrate Linux modules such as Asterisk for VoIP and encrypted calling.-System Integration: Ensure seamless integration of new tools and modules with existing systems.-Innovative Solutions: Continuously seek and implement innovative solutions to improve system efficiency and user experience.developed a comprehensive security and vulnerability plan to harden our products, utilizing tools such as Nessus, Rapid7, and Kali Linux. This plan involved conducting thorough security assessments, identifying potential vulnerabilities, and implementing targeted code fixes to enhance overall security. By leveraging these industry-standard tools, I was able to systematically address weaknesses and fortify the products against potential threats, ensuring a higher level of protection and reliability for our users.-PHP, Python

-Diagnose and resolve issues with data transfer protocols (SFTP, FTP, HTTPS).-Ensure secure and reliable data exchange between systems.-Identify and rectify firewall-related issues that impede system performance.-Configure firewall settings to allow necessary traffic while maintaining security.-Address networking issues, including connectivity problems and network performance.-Maintain detailed records of issues, solutions, and best practices.-Generate reports to analyze common problems and develop preventative measures.-Proficiency in data transfer protocols (SFTP, FTP, HTTPS).-Strong understanding of firewall technologies and configurations.-Extensive knowledge of networking principles and troubleshooting.-Excellent communication skills for effective partner interaction.-Problem-solving mindset with the ability to work under pressure.

-Developed technical manuals, process instructions, and work instruction-Worked with management to analyze IT infrastructure challenges and solutions-Managed backup, storage solutions and policy for ERP infrastructure-Provided general IT technical support for key personnel-Developed a software tool to integrate data between ERP and schematic drawing systems with SQL

-Configured, maintained and repaired automated manufacturing equipment. Troubleshooting included LAN networking equipment, PCs, database utilization, and other embedded and integrated hardware and software.-Worked with engineering to deliver efficient and seamless solutions with minimal impact on business operation

-Trained, mentored, and provided leadership to soldiers to achieve and exceed Army standard, policy and regulation and to complete complex organizational tasks.-Maintained, configured, and repaired RADAR system that tracked incoming artillery rounds. Managed 98 percent uptime in one of the most austere environments for electronics on the planet.