Thomas Wilson Email and Phone Number
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Thomas Wilson personal email
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Based on my accomplishments, my strengths have been identified in well-developed organizational, analytical and communication skills. I am highly versatile, possess creativity in a wide variety of mediums, and I have gained the respect of those with whom I have come in contact .As a successful professional, my background is highlighted by 19 years of Sourcing experience, 6 years of Commercial & Personal lines Claim Handling, twelve years of customer service and 4 years of Management experience. I have obtained a B. S. in Speech Communication from Southern Illinois University. My areas of expertise have been broad-based and include: • Vendor Management • Negotiation Skills • Spend Analytics• Project Management• Soucing / Procurement • Staff Supervision• Onboarding/training • Social Service Programs• Problem Solving • Supplier Diversity • Program Development• Management • Computer Proficiency
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Director, Claims Vendor Management | Global Sourcing & Procurement ServicesAig Jun 2017 - PresentNew York, Ny, Us• Manage and Oversee the Global Claims Sourcing team, helping the Company to leverage and manage vender services, contracts and performance. • Manage the center of excellence (COE) teams in Kansas, India and Bogotá.• Lead complex technical or long-term business projects to implement new or changed systems, programs or products.• Developed the vendor scorecard process to help manage the vendor performance and implement corrective action plans based on the vendor’s performance.• Assist in strategies to optimize vendor service performance and cost for all organizations.• Diagnosed customer problems and developed recommendations to solve unique business unit needs, resulting in outcomes of over $150M saved.• Consult with strategic internal business partners throughout the procurement process to ensure best practices are followed.• Managed and maintained positive relationships with internal and external clients and suppliers.• Consulted with Legal to construct new Master Service Agreements.• Developed cross functional programs to help leverage cost across multiple business lines. • Helped to introduce new functional programs to increase overall saves from $4m to $32M in 4yrs on a target plan of $10.1M. • Conducted reverse auctions, RFI and RFP in vendor selection process.•.Manage contracts throughout the contract lifecycle.• Administer contracts; negotiate pricing and fees with outside vendors in the Americas. • Negotiated new IT Claims software and assisted business group with integration plan.• Created strategic programs, which enabled our company to increase economic benefit and enhance our valued added service for our Commercial/Private Client customers.• Conducted Due Diligence selected and trained vendors on new Vendor Management project initiatives.
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Global Claims Sourcing Manager LeadAig May 2016 - Jun 2017New York, Ny, UsOversee a Claims Sourcing Team helping the Company to leverage and Manage Vender Services, Contracts and Performance.
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Global Sourcing ManagerAig Dec 2013 - Jun 2016New York, Ny, UsManaged a Claims Sourcing team to help optimize potential saves an ensure quality work from vendors.
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Property ClaimsLiberty Mutual Insurance Sep 2012 - Dec 2013Boston, Ma, Us -
Comodity LeaderCna Insurance Mar 2009 - Jul 2012Chicago, Illinois, Us• Diagnose and developed recommendations to solve unique business unit and customer problems.• Lead complex technical or long-term business projects to implement new or changed systems, programs or products.• Consult with strategic internal business partners throughout the procurement process to ensure best practices are followed.• Assist in strategies to optimize vendor service performance and cost for all organizations.• Administer contracts; negotiate pricing and fees with outside vendors.• Created Property programs, which enabled CNA to increase economic benefit and enhance our valued added service for our Commercial customers.• Managed Experts, Contractors, and Independent Adjusters.• Conducted Due Diligence selected and trained vendors on new Vendor Management project initiatives.• Assisted Global Vendor Management Property Initiatives.• Trained claims staff and vendors on new Vendor Management Property initiatives.• Audit and managed vendor reports. -
Vendor ManagerZurich North America Oct 2004 - Mar 2009Schaumburg, Il, Us• Diagnose and developed recommendations to solve unique business unit and customer problems.• Lead complex technical or long-term business projects to implement new or changed systems, programs or products.• Consult with internal business partners throughout the procurement process to ensure best practices are followed.• Assist in strategies to optimize vendor service performance and cost for all organizations.• Administer contracts; negotiate pricing and fees with outside vendors.• Created Property programs, which enabled Zurich to increase economic benefit and enhance our valued added service for our Commercial customers.• Managed Experts, Contractors, and Independent Adjusters.• Conducted Due Diligence selected and trained vendors on new Vendor Management project initiatives.• Assisted Global Vendor Management Property Initiatives.• Trained claims staff and vendors on new Vendor Management Property initiatives.• Audit and managed vendor reports.• Continued participation on the Catastrophe* Team in a Claims and Vendor Management role. -
Property Claim SpecialistAmerican Family Insurance Jun 1999 - Oct 2004Madison, Wi, Us• Supervised a staff of 10 field adjusters and 3 desk adjusters • Work as a Team Manager & Quality Control Adjuster on many Catastrophe Storms.• Served as a Commercial and Farm Ranch Core Handler for 5 years.• Assisted in Casualty Property Field Losses.• Assisted and trained agents on claim procedures.• Evaluated and worked with Contractors independently.• Supervised independent adjusters files related to storm losses.• Trained new outside and inside adjusters.• Appointed Ohio Catastrophe Commercial/Farm Ranch Adjuster• Handled outside and inside complex claims.• Participated 6 years on Catastrophe Duty.• Maintained a high level of customer service.• Trainer Re-inspector on catastrophe storms since 2001 - Present.• Responsible for maintaining large volume of complex claim files• Negotiated settlements and repair prices with insureds and contractors.• Interpreted and implemented company's policy procedures.• Prepare reports & estimates for building damages.• Investigate theft and property damage.• Performed G.E.A.R. Audits on Adjuster• Performed Subrogation Audits• Assigned and supervised adjuster's file. • Certified Trainer Re-inspector for Catastrophe Claims• Received property estimating training at Vale.
Thomas Wilson Skills
Thomas Wilson Education Details
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Southern Illinois University EdwardsvilleSpeech Communication And Rhetoric -
The Ohio State UniversityProject Management
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Bradley UniversityMass Communication/Media Studies
Frequently Asked Questions about Thomas Wilson
What company does Thomas Wilson work for?
Thomas Wilson works for Aig
What is Thomas Wilson's role at the current company?
Thomas Wilson's current role is Director, Claims Vendor Management | Global Sourcing Procurement Services at AIG.
What is Thomas Wilson's email address?
Thomas Wilson's email address is th****@****ser.com
What is Thomas Wilson's direct phone number?
Thomas Wilson's direct phone number is +163080*****
What schools did Thomas Wilson attend?
Thomas Wilson attended Southern Illinois University Edwardsville, The Ohio State University, Bradley University.
What skills is Thomas Wilson known for?
Thomas Wilson has skills like Vendor Management, Management, Training, Customer Service, Subrogation, Claim, Property Damage, Negotiation, Strategic Planning, Project Management, Strategy, Contract Negotiation.
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