Thomas Wooding Email & Phone Number

Lewes, Delaware, United States

Dover, Delaware, United States

Orlando, Florida Area

Restaurant Guest Service Manager at Disney's All Star Music Resort 1/13-11/13Guest Experience Manager at Disney's All Star Sports Resort 9/14-02/18Guest Experience Manager at Disney's Wilderness Lodge Resort - Geyser Point 02/18-06/19

* Create employee schedules weekly, taking into consideration both the company and theemployees needs* Train employees on store operations and share additional knowledge that may assist themwhile at work* Order inventory on a weekly basis from a variety of companies* Assist employees with questions or concerns by listening and working together to find asolution* Show appreciation to employees for their hard work* Oversee sales and the store by monitoring operations* Understand the needs of the operation so improvements can be made and problems can beavoided* Interview and hire employees as necessary * Handle any customer complaints or problems so that the customer is satisfied quicklyand efficiently* Motivate employees by explaining the importance of their work in reaching company goals* Provide customers with a positive, enjoyable experience while satisfying their needs* Complete payroll for all employees * Handle monetary transactions utilizing computerized registers and reconciled the cashdrawer daily

Lancaster, Pennsylvania Area

* Represent the Disney College Program and execute recruitment marketing strategies asset forth by our Recruiter, Marketing Team, and Campus Representative Team* Promote the Disney College Program by recruiting other potential students, organizingevents, and serving as representative leader* Communicate the Disney College Program presentation information to students and facultymembers by means of email, signage, hand-to-hand delivery of brochures, personaltestimonials and other field marketing tactics* Coordinate the set-up and execution of Electronic Presentation Events and Apply NowEvents on campus and worked with campus faculty to secure computer labs and table space

* Assisted agents and brokers in daily operations* Made deposits to multiple accounts as needed* Created flyers and other mailings for agents and brokers* Taught classes to agents and brokers on using social media networks to help promote

* Worked in Towers Merchandise in EPCOT as a cashier, stocker, and glow cart operator* Engaged guests with a smile and approachable nature* Interacted with children and other guests when creating Magical Moments* Provided all guests with great Disney service by going above and beyond wheneverpossible* Ensured every guest had a magical Disney experience by providing each one with afriendly greeting and prompt and courteous assistance in meeting all of their needs* Showed guests exciting ways to use merchandise through Merchantainment while stillstaying in character and preserving the Magic* Utilized suggestive selling techniques by making product recommendations to guests * Assessed store inventory and stocked shelves with available product based on storeneeds* Assisted other College Programs Cast Members whenever they had questions that I couldhelp with

Educational Specialist - Eds, School Psychology

Bachelor Of Science - Bs, Clinical Psychology

Bachelor Of Business Administration (Bba), Finance And Management