Thomas Woods, Ms Email & Phone Number

Evanston, Illinois

• Train, advise, and develop resources for over 35 staff members in Evanston and Pune, India, to help them provide excellent client service. Provided onboarding resources, training, and change management to transition team to an online ticketing system through Oracle Service Cloud as well as an upgraded membership online application, My Rotary.• Manage team preparation and delivery of presentation to Rotary staff on data privacy, integration, and online tools.• Foster relationships with vendors to improve subscription receipt and database integration processes for clients. • Act as data subject matter expert for online tools and liaise with product management teams and staff to troubleshoot, consult on, and communicate issues and improvements for applications.

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Evanston, Illinois

• Wrote and successfully presented business case to migrate annual compliance reports and data collection to a secure electronic system, after an audit found that two staff members spent 100% of their time processing data. As a result, I freed up a significant amount of their time to focus on other, value-driven projects.• Led strategic planning by gathering programmatic input via worldwide survey and consulting with Youth Exchange Committee on a quarterly basis. I forecasted a program budget of over $40,000, inclusive of a 500 attendee preconvention meeting, five annual onsite program evaluations, and refresh of marketing and informational resources.• Acted as a subject matter expert on Rotary’s youth protection policies, including implementation of an organization-wide strategy aligned with organizational policies, wrote and led trainings at international conferences, and acted as POC for international Rotary leaders.

Evanston, Illinois

• Identified over $100,000 in fraudulent grant activity and negotiated returns from relevant parties to the Rotary Foundation.• Planned, designed, and executed grant management trainings for five districts in Thailand, solving for a lack of understanding of the grant requirements in the region.• Conducted financial and operational audits of six grants in Thailand and Philippines, providing risk assessment and assurance review for project managers on how to strengthen grant management and reporting.• Ensured a minimum of 70% reporting on quarterly grant compliance by developing an automated system that would track reporting for 500 districts worldwide.

Evanston, Illinois

• Researched local laws and negotiated with leadership from three countries, to strengthen volunteer screening measures.• Designed and delivered webinar training to over 80 districts, and strengthened the knowledge of compliance requirements.• Designed policy and implemented communication campaign for one-way exchanges program, which resulted in increased program participation in Africa by nine countries, and increased program participation by more than 10 districts overall.

• Provided support and advice to constituents in more than 20 states regarding the organization’s constitution and policy documents, and connected Rotarians to relevant services and resources. • Designed and produced e-learning module for client conferences when budgets tightened for staff travel.• Wrote proposal, designed, and implemented new Rotary charter production process, which decentralized production, saved the organization around $6,000 annually, reduced paper consumption, and increased client service through decreased wait time for charters by 66 percent.

Greater Chicago Area

• Collaborated on designing and sourcing materials for a recycling-themed miniature golf hole at Navy Pier for the annual Golf Around Chicago event benefiting the Epilepsy Foundation. • Led a team to develop simple monthly action items to engage attendees of the Chicago Green Drinks forums in environmental causes. • Solicited sponsorship from vendors and assisted event planning for Chicago’s first sustainability conference, Sustainable Convergence.

Ms, Environmental Management And Sustainability

Activities and Societies: IIT Net Impact Chapter - Leadership Team

Certificate, Management Development

A comprehesive twelve month-long training on the requirements and responsibilities of a supervisor/manager, with project work.

Ba, International Studies-The Global Political Economy

Activities and Societies: Theta Chi Fraternity - Philanthropy Chair, Secretary, Vice President, and President