Thomas Yee Email & Phone Number

Dedham, Massachusetts, United States

Greater Boston Area

• Implement Enlighten Software for various businesses in several industries.
• Scrub large sets of data to help better analyze the information provided.
• Observed and collected metrics from workers to input into the Enlighten software.
• Provide coaching and support to team members on the proper use of the Enlighten software.

• Developed new versions of Electronic Health Record and implemented it into dozens of hospitals.
• Performed vigorous unit and production level tests to produce the best software product possible.
• Led meetings of 5-10 peers and clients to discuss enhancements for ordering medication and non-medication orders.
• Assessed risk involved in implementing new functionality for the identified stakeholders.
• Educated staff about changes within new versions of the software platform on a monthly basis.
• Organized Agile Hardening Sprint between many applications and Ordering using JIRA.

Westwood, MA

• Maintained JIRA and Confluence documentation for the functionality of a changing web platform.
• Guided programmers through the Scrum methodology and Agile process to support clients.
• Worked with technical staff and analysts to develop projects lasting between 2-10 months.
• Designed new functionality for the Web platform by performing research with physicians and nurses.

Greater Boston Area

• Assist patients with the Masshealth disability application process
• General follow-up to keep patients updated and answer any questions they may have
• Work closely with Masshealth and Disability Evaluation Services on a daily basis
• Retrieval of medical records from third party hospitals
• Obtaining verifications from the patients to submit to Masshealth
• Responsible for achieving quarterly approval goals

• Responsible for the retrieval of patient signatures through the mail
• Conduct quality control procedures to ensure accurate information
• Maintain HIPPA compliance with sensitive patient information
• Assisting a team of social workers with individual application requests

• Responsible with registration and assistance with patient comfort.
• Obtaining and verifying insurance policies.
• Handle follow up calls to patients for next appointment scheduling.
• Responsible with maintain the daily calendar.
• In charge of facilitating the insurance claims and payment processes.
• Assisted in patient coordination with onsite nurses.

- In charge of organizing and planning client meetings- Scheduled and coordinated meetings with staff- Filed paperwork as needed for supervisors- Sent emails to clients for the supervisors through Outlook- Responsible with supporting management with any tasks needed- Handled the expense reporting and processed payroll- Sent out weekly payroll as needed- In.

- In charge of all filing, copying, research, document scanning- Handled all mailings as needed from the department to faculty and students- Handled all incoming phone calls and coordinated as needed- Assisted in event scheduling and coordinating

Loaded patient information onto a new electronic medical records filing system Screened patients as needed