Thomas Yu Email & Phone Number

Greater Salt Lake City Area

On-site in-person and remote assistance to teachers and school staff by maintaining andtroubleshooting problems with all technology and related systems in the assigned building location,including, but not limited to, hardware, software and peripheral devices.Installs and configures individual computers, labs, a variety of software, peripheral devices and ensures connectivity and communication to the network and/or server when necessary.Assists with setup, configuration and technical support for servers and both wired and wireless networks.Provides follow-up direction and instruction to users and/or outlines recommended procedures forself-sufficiency.Conducts training for teachers and other personnel in proper use of an individual computer system or computer lab (e.g. instructional and productivity software, print servers, file servers and the management system).Assists in tracking computer hardware, software, and all licensing pertaining to assigned schools.Plans and implements technology projects as assigned.Advises users, including building Principal, in technology decisions according to district vision anddirection. May serve on related school technology committees as requested.Assists with the maintenance of technical support team and/or school websites.

Salt Lake City

Verification of test procedures for accuracy and directionsProper documentation of procedures and equipment used in testing productPoint of contact on many areas pertaining to environmental testingScheduling conflictsTraining co-workersDatabase design, implementation, administration, and maintenance Troubleshooting vibration or thermal problemsLimitations of equipment6 degree axis motion table operation, questions, and repairWriting environmental testing equipment and proceduresFollowing the SDLC for projects as closely as possible

Main functions: Using environmental, humidity, and altitude chambers to test and verify product functionality and defects under extreme temperature conditionsUse of dynamic vibration systems to test product under extreme vibrationSecondary functions; Data storage, backup and optimization of contentDatabase design, implementation, upgrade and administrationForecasting throughput for future equipment purchasesUpkeep of all computers using in testingBuild specialized computers for specific testing purposesDesign, bid, and implement replacement controls for thermal chambers using LabviewDesign and implement vibration table controls and fail-safe, troubleshooting and repair of dynamic vibration units

Team lead oversees eight production maintenance techniciansIn charge of purchasing equipment, parts, and tools necessary to repair production equipmentScheduling employees for proper coveragePrioritizes and distributes repairs to techniciansActs as a mediator between fifteen department

Main function: Upgrade older hardware to newer and to synchronize old programs to work with new hardwareGhosting older systemsRetrieval of backed up dataSecondary function: Repair and maintain production systems, and prototyping. MyData11MyData19Large carouselsAqueous washerCarpentry shop tools and machineryVent hoodsVacuum systemsSchulunger wire strippersMaintained and serviced DI water system

Mainframe batch processing on Unisys 2200 systemOrganization of reportsMonitor all system servers (120 Windows servers, and 30 Unix servers)Data backups and file restores on NT and UNIX OSSystem backup operations VeritasBrightstoreArch-ServeLegatoInternally developed VMS and 2200 software Perform network printer maintenanceHelp desk supportMicrosoft applicationsPasswords (Active Directory)CitrixhardwareMainframe passwords and operations

Mba, Information Systems Management, 3.778

Bs, Infomation Technology, 3.74

As, Electronic Engineer Technician, 3.42