Thomas Zorbas
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Thomas Zorbas Email & Phone Number

Experienced customer experience leader at Perseus Group, Constellation Software
Location: Montreal, Quebec, Canada 9 work roles 1 school
1 work email found @payfacto.com 1 phone found area 514 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 1 phone

Work email t****@payfacto.com
Direct phone (514) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Perseus Group, Constellation Software
Role
Experienced customer experience leader
Location
Montreal, Quebec, Canada
Company size
73 employees

Who is Thomas Zorbas? Overview

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Quick answer

Thomas Zorbas is listed as Experienced customer experience leader at Perseus Group, Constellation Software, a company with 73 employees, based in Montreal, Quebec, Canada. AeroLeads shows a work email signal at payfacto.com, phone signal with area code 514, and a matched LinkedIn profile for Thomas Zorbas.

Thomas Zorbas previously worked as Head of Professional Services at R.O Writer at Perseus Group, Constellation Software and Head of Professional Services at R.O. Writer. Thomas Zorbas holds Programmer Analyst Certificate, Computer Programming/Programmer, General from Herzing College, Montreal Area.

Company email context

Email format at Perseus Group, Constellation Software

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{first}.{last}@payfacto.com
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AeroLeads found 1 current-domain work email signal for Thomas Zorbas. Compare company email patterns before reaching out.

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Profile bio

About Thomas Zorbas

Experienced operations leader with practical understanding of business needs, dedicated to improving the customer experience. Versatile, highly adaptable and key problem solver with proven track record as a leader of technical support and customer experience organizations. Possesses excellent communication, organizational skills and an unsurpassed work ethic. Passionate about working with people, drives goal attainment through collaboration and teamwork while building long-lasting relationships and loyalty.With an extensive knowledge of process optimization, excels at using a mix of proven methods and creative leadership to successfully streamline operations and increase productivity.• Building high performing leadership teams• Strategic Global Operations Planning• Business Process Development & Improvement • Integration and Change Management• Financial oversight• Analytical

Listed skills include Retail, Pos, Technical Support, Team Management, and 14 others.

Current workplace

Thomas Zorbas's current company

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Perseus Group, Constellation Software
Perseus Group, Constellation Software
Experienced customer experience leader
markham, ontario, canada
Website
csiperseus.com
Employees
73
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9 roles · 11 years

Thomas Zorbas work experience

A career timeline built from the work history available for this profile.

Head Of Professional Services

Current
R.O. Writer

Montreal, Quebec, Canada

May 2022 - Present

Director, Professional And Technical Services

Payfacto

Montreal, Quebec, Canada

Feb 2021 - Apr 2022

Head Of Operations

Pandapay®

Montreal, Quebec, Canada

Sep 2020 - Feb 2021

Vp Client Care

Aptos Retail

Montreal, Canada Area

Led a global customer care organization across 7 offices providing customer service and technical support services, helping retailers run their business. Responsible for integrating multiple organizations and creating a unified set of global processes, improving the customer experience.

2015 - 2019 ~4 yrs

Director Client Care

Epicor Software
  • Led teams of 150 to 200 support representatives across 4 offices
  • Introduced new team structure driving improved efficiency
  • Mentored support management team, resulting in multiple promotions within the organization
  • Partnered with Development organization to review product and supportability improvements that can reduce team efforts and improve customer experience
  • Provided sales support to sales organization, issuing quotes for additional or new support services and… Show more
  • Provided sales support to sales organization, issuing quotes for additional or new support services and negotiating support and maintenance agreements
Apr 2011 - Oct 2015

Senior Manager Client Care

Epicor Software Corp

Montreal, Canada Area

  • Managed support teams of 8 to 20 support representatives
  • Led employee recruitment and on-boarding
  • Responsible for talent development and building an efficient & effective training program
  • Regularly contacted and established relationships with key customers to support issue resolution
  • Handled on-boarding of customers following a successful implementation and go-live
  • Performed metric reviews and implemented improvements to reduce issue resolution times
Feb 2010 - Jun 2011

Client Care Manager

Epicor

Manages support team of 8 to 20 analysts. Responsible for ensuring response and resolution targets are met for client support issues.Planning new initiatives to increase productivity, cross-product training, reduce number of reported issues, project involvement to smoothen transitions for project to support teams.

Jan 2005 - Feb 2010

Techincal Support Analyst - Point Of Sale Application

Nsb Group

Supported Point of Sale applications.Worked within support team to identify issues Led several projects within client care team:Product rollouts and upgrades.

Jul 1999 - Dec 2004
Team & coworkers

Colleagues at Perseus Group, Constellation Software

Other employees you can reach at csiperseus.com. View company contacts for 73 employees →

KT Kaelyn Tsai Kaelyn Tsai Colleague at Perseus Group, Constellation SoftwareCanada, Canada View → MS Matt Sweet Matt Sweet Colleague at Perseus Group, Constellation SoftwareToronto, Ontario, Canada, Canada View → AN Asadullah Nadeem Asadullah Nadeem Colleague at Perseus Group, Constellation SoftwareSialkot, Punjab, Pakistan, Pakistan View → LS Louise Sacre Louise Sacre Colleague at Perseus Group, Constellation SoftwareCrowborough, England, United Kingdom, United Kingdom View → JS Johnny Shi Johnny Shi Colleague at Perseus Group, Constellation SoftwareCalgary, Alberta, Canada, Canada View → NC Newton Chan Newton Chan Colleague at Perseus Group, Constellation SoftwareToronto, Ontario, Canada, Canada View → HM Harpreet Marwah Harpreet Marwah Colleague at Perseus Group, Constellation SoftwareGreater Toronto Area, Canada, Canada View → KG Kezhen G. Kezhen G. Colleague at Perseus Group, Constellation SoftwareCanada, Canada View → KB Kristen Borrelli, Mba, Pmp Kristen Borrelli, Mba, Pmp Colleague at Perseus Group, Constellation SoftwareAustin, Texas, United States, United States View → TR Tyson Rutledge Tyson Rutledge Colleague at Perseus Group, Constellation SoftwareToronto, Ontario, Canada, Canada View →
1 education record

Thomas Zorbas education

  • Herzing College, Montreal Area
    Herzing College, Montreal Area
    Computer Programming/Programmer, General
FAQ

Frequently asked questions about Thomas Zorbas

Quick answers generated from the profile data available on this page.

What company does Thomas Zorbas work for?

Thomas Zorbas works for Perseus Group, Constellation Software.

What is Thomas Zorbas's role at Perseus Group, Constellation Software?

Thomas Zorbas is listed as Experienced customer experience leader at Perseus Group, Constellation Software.

What is Thomas Zorbas's email address?

AeroLeads has found 1 work email signal at @payfacto.com for Thomas Zorbas at Perseus Group, Constellation Software.

What is Thomas Zorbas's phone number?

AeroLeads has found 1 phone signal(s) with area code 514 for Thomas Zorbas at Perseus Group, Constellation Software.

Where is Thomas Zorbas based?

Thomas Zorbas is based in Montreal, Quebec, Canada while working with Perseus Group, Constellation Software.

What companies has Thomas Zorbas worked for?

Thomas Zorbas has worked for Perseus Group, Constellation Software, R.O. Writer, Payfacto, Pandapay®, and Aptos Retail.

Who are Thomas Zorbas's colleagues at Perseus Group, Constellation Software?

Thomas Zorbas's colleagues at Perseus Group, Constellation Software include Kaelyn Tsai, Matt Sweet, Asadullah Nadeem, Louise Sacre, and Johnny Shi.

How can I contact Thomas Zorbas?

You can use AeroLeads to view verified contact signals for Thomas Zorbas at Perseus Group, Constellation Software, including work email, phone, and LinkedIn data when available.

What schools did Thomas Zorbas attend?

Thomas Zorbas holds Programmer Analyst Certificate, Computer Programming/Programmer, General from Herzing College, Montreal Area.

What skills is Thomas Zorbas known for?

Thomas Zorbas is listed with skills including Retail, Pos, Technical Support, Team Management, Integration, Customer Service, Call Centers, and Crm.

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