Thomaskutty Cherian Email & Phone Number

Blanchardstown

Dublin, County Dublin, Ireland

Dublin Ireland

• Ensured the effective immigration of passengers arriving and transiting through Dublin Airport in accordance with the Immigration Act.• Followed the various policies and instructions as required by the Border Management Unit.• Collaborated with other colleagues to ensure full cover for the team was always in place.• Ensured all passengers were treated professionally and with respect so that any questions or issues were resolved effectively.• Dealt with all unexpected… Show more • Ensured the effective immigration of passengers arriving and transiting through Dublin Airport in accordance with the Immigration Act.• Followed the various policies and instructions as required by the Border Management Unit.• Collaborated with other colleagues to ensure full cover for the team was always in place.• Ensured all passengers were treated professionally and with respect so that any questions or issues were resolved effectively.• Dealt with all unexpected challenges, communication and compliance to support the reputation of the dept service. Show less

Dublin, County Dublin, Ireland

• Worked within a large team to facilitate passengers with reduced mobility (PRM) travelling through Dublin Airport. • Managed communication and conflict resolution between staff, airlines and passengers which ensured customers received a high-quality service in a timely manner.• Organised, prioritised and delegated operations and responsibility which ensured a motivated, engaged and efficient team service. • Dealt effectively with deadlines within a highly pressurised environment… Show more • Worked within a large team to facilitate passengers with reduced mobility (PRM) travelling through Dublin Airport. • Managed communication and conflict resolution between staff, airlines and passengers which ensured customers received a high-quality service in a timely manner.• Organised, prioritised and delegated operations and responsibility which ensured a motivated, engaged and efficient team service. • Dealt effectively with deadlines within a highly pressurised environment. • Distributed clearly information between airlines and our staff on the ground which ensured a quick and cost-effective service for all parties.• Built a reputation for ensuring minimum errors and fines. • Maintained up to date operational records including staff hours, equipment allocation, monitoring staff attendance and daily timesheets.• Provided logistic support and the efficient organisation of office files and documentation. Show less

Kottayam,Kerala, India

Teacher of English at the secondary level.