● Trained and supervised new volunteers into ANIDA's Food Bank duties to work in a community-oriented role.● Collaborated with a team of up to 8 members to deliver food hampers to community members in need, with an empathetic and diligent manner.● Received food donation deliveries, prepared for food service day, and served the clients.● Worked once a week for about four hours each day in collaboration with ANIDA Food Bank to serve community members of all races and creed.

● Effectively trained, managed, and enforced compliance by the security team, on procedures, site rules, and protocols, reducing over 25% the number of complaints from tenants and patrons.● Avoided a major safety hazard by efficiently investigating a leak found during a patrol, originated in a server room, which could have led to a short-circuit and a fire hazard.● Managed a security team of up to 4 members, in a site comprised of 4 buildings, with over 70 tenants, and 200… Show more ● Effectively trained, managed, and enforced compliance by the security team, on procedures, site rules, and protocols, reducing over 25% the number of complaints from tenants and patrons.● Avoided a major safety hazard by efficiently investigating a leak found during a patrol, originated in a server room, which could have led to a short-circuit and a fire hazard.● Managed a security team of up to 4 members, in a site comprised of 4 buildings, with over 70 tenants, and 200 offices rearranging patrols and interactions in a fast-paced environment to ensure safety and compliance with site rules.● Reduced waste of resources by 20%, by resolving conflicts peacefully and in a fast manner, ● Reviewed site procedures, patrols schedule, security staff reports, and compliance to site rules by the security team, contractors, tenants, and patrons alike. Show less

● Monitored a 3 office building complex with 500+ people, and a major TTC subway station exit, by performing on-foot patrols and using CCTV, reducing the number of incidents by 20%.● Reported suspicious activities daily and maintained zero breaches (previously two breach attempts per month).● Cut the number of suspicious incidents by 20% by a regular and thorough investigation of the chosen sectors of the building.● Performed checks of emergency devices and items and… Show more ● Monitored a 3 office building complex with 500+ people, and a major TTC subway station exit, by performing on-foot patrols and using CCTV, reducing the number of incidents by 20%.● Reported suspicious activities daily and maintained zero breaches (previously two breach attempts per month).● Cut the number of suspicious incidents by 20% by a regular and thorough investigation of the chosen sectors of the building.● Performed checks of emergency devices and items and regular health and safety inspections.● Used customer service skills in action when interacting with visitors and tenants Show less

● Collaborated in reducing accidents on the highways by over 55% in the first quarter of 2019, by proactively and efficiently patrolling and enforcing laws and regulations.● Administered accidents, and crime scenes, securing the area, decreasing in over 30% the chances of losing or deteriorating evidence.● Reduced time spent in critical situations by an average of 25% by effectively gathering information and contacting needed support.● Provided emergency assistance to… Show more ● Collaborated in reducing accidents on the highways by over 55% in the first quarter of 2019, by proactively and efficiently patrolling and enforcing laws and regulations.● Administered accidents, and crime scenes, securing the area, decreasing in over 30% the chances of losing or deteriorating evidence.● Reduced time spent in critical situations by an average of 25% by effectively gathering information and contacting needed support.● Provided emergency assistance to victims of accidents, crimes, and natural disasters, and actively arrested perpetrators caught committing crimes or as needed.● Investigated accidents, secured evidence, interviewed witnesses, compiled notes and reports, and provided testimony in courts of law when summoned.● Resourcefully implemented actions and tactics to deal with adverse situations, even when faced with shortage of equipment and staff. ● Monitored CCTV, performed administrative duties, and kept regular reports of daily activities. Show less

● Created a step-by-step manual for advanced banking system procedures, leading to an increase of 150% in the number of capable users of said system.● Managed values, contracts, and documents, ensuring compliance of the transactions and preventing frauds 22% more efficiently than average;● Increased overall customer satisfaction by around 20% by meeting client expectations in a quick and friendly manner;● Assisted branch’s company to achieve goals and remain in top 5 of the Estate… Show more ● Created a step-by-step manual for advanced banking system procedures, leading to an increase of 150% in the number of capable users of said system.● Managed values, contracts, and documents, ensuring compliance of the transactions and preventing frauds 22% more efficiently than average;● Increased overall customer satisfaction by around 20% by meeting client expectations in a quick and friendly manner;● Assisted branch’s company to achieve goals and remain in top 5 of the Estate for 3 consecutive years with increased performance and customer satisfaction;● Strengthened customer relationships while making and receiving payment, and selling banking products and services;● Responded to over 50 customer inquiries per day, advising appropriately and clearly on company solutions and processes, always with a positive attitude. Show less