Vice President Of Customer Success
Current
Dec 2023 - Present
AeroLeads people directory · profile
Thomas Gift Email & Phone Number
Vice President of Customer Success | MBA, Customer Relationship Management
at
73 Strings
1 work email found
@spglobal.com
4 phones found area 402, 646, and 212
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Vice President of Customer Success | MBA, Customer Relationship Management
Location
Denver, Colorado, United States
Who is Thomas Gift? Overview
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Quick answer
Thomas Gift is listed as Vice President of Customer Success | MBA, Customer Relationship Management at 73 Strings, based in Denver, Colorado, United States. AeroLeads shows a work email signal at spglobal.com, phone signal with area code 402, 646, 212, and a matched LinkedIn profile for Thomas Gift.
Thomas Gift previously worked as Vice President of Customer Success at 73 Strings and Director, Head of Expert Services at S&P Global. Thomas Gift holds Master Of Business Administration - Mba from University Of Colorado Denver Business School.
Company email context
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{first}.{last}@spglobal.com
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Profile bio
About Thomas Gift
At 73 Strings, the focus has been on elevating customer success by driving strategic engagements and fostering robust relationships. Our team has excelled in maximizing the adoption of the 73 Strings platform, ensuring clients leverage industry best practices for optimal results.Previously, as Director at S&P Global, I championed a technical consulting services team, steering client strategy and service delivery. We thrived on motivating team members, enabling successful client partnerships, and aligning with senior leadership to meet strategic objectives. My career is marked by a commitment to exceptional customer experiences and a dedication to developing long-term client relationships.
Listed skills include Banking, Relationship Management, Training, Salesforce.Com, and 40 others.
Current workplace
Thomas Gift's current company
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10 roles
Thomas Gift work experience
A career timeline built from the work history available for this profile.
Director, Head Of Expert Services
Moved to S&P Global through its merger with IHS MarkitLeading team responsible for increasing utilization & adoption of iLEVEL portfolio monitoring platform by promoting industry best practices.- Technical consulting services team focusing on client strategy, service delivery and resource management.- Motivate and enable team members to be successful in client engagements.- Engage with senior leadership on client progress, team development and strategic objectives.
Mar 2022 - Dec 2023
Head Of Expert Services
Mar 2021 - Mar 2022
Associate Director, Client Management
Moved to IHS through its acquisition of Ipreo and iLEVEL Solutions Inc. Ensuring clients are seeing a return on their investment while being a deeply engaged strategic partner.- Provide guidance on best practices for deep software adoption, advising on product capabilities and potential application to customer’s unique requirements.- Present, promote and sell products/services using solid arguments and consultative approach to existing and prospective customers- Staying current on industry related news, trends, and best practices in portfolio data management and managing regulatory concerns- Proactively suggesting improvements to existing processes and thinking creatively to promote new ideas that will benefit the team and our overall efforts- Provide coaching and develop team members within the Client Success organization, helping them grow personally and professionally.
Dec 2019 - Mar 2021
Associate Director, Implementation
Moved to IHS through its acquisition of Ipreo and iLEVEL Solutions Inc. Drove successful implementations of the iLEVEL platform within major private capital firms. Lead operational team members to implement new and existing client projects.- Managed multiple client engagements simultaneously, on time and within budget.- Collaborated with clients and cross-functional team members to design, iterate and implement new, transformational business processes.- Trained Implementation team members within the Client Success organization- Managed the group’s workload, leveraging tools such as SalesForce.com, providing periodic reports to management summarizing performance to KPI’s and budget.
Aug 2018 - Dec 2019
Senior Project Manager
iLEVEL enables increased allocation of capital to alternatives by empowering private capital market participants to more effectively control their data.
Apr 2014 - Aug 2018
Client Services Analyst
Primary point of contact for key private equity firms. Created effective policy and process frameworks and responsive customer service systems.- Onboarded new clients, creating the appropriate strategies to deliver customer ROI, ensuring implementations were properly planned, managed and delivered.- Served as the point of escalation for customer issues.- Worked with developers to identify and correct software issues.- Stayed current of relevant regulations and industry advancements related to alternative investment instruments for private equity.
Apr 2013 - Mar 2014
Client Success Analyst
Provided client support and consultation for commercial and wholesale banking application software. Developed and maintained a comprehensive understanding of Fiserv products and services.- Applied knowledge to ensure compliance with AML, BSA, USA PATRIOT Act, Dodd-Frank, Regulation; DD, E, Z and ODP regulations.- Chosen as a team member to develop, test, educate and install Premier 8.0 for commercial and wholesale banking clients- Received multiple Outstanding Achievement & Client Service Awards
Jun 2010 - Apr 2013
Financial Advisor
Analyzed investment options available for clients and recommended appropriate solutions based on time and resource considerations.- Developed strategies for marketing to new prospective clients. - Researched markets and products to provide strategic investment recommendations to financial clients.- Maintained knowledge of the AML and BSA related regulations monitoring systems.
Nov 2009 - Mar 2010
Senior Banker
Maintained high levels of accuracy and security processing variety of transactionsPerformed OFAC, assisted with SAR preparation, and applied BSA/AML knowledgeReviewed and investigated problems within the scope of responsibilityRecognized sales opportunities and cross-sold products and services
May 2007 - May 2009
2 education records
Thomas Gift education
Master Of Business Administration - Mba
University Of Colorado Denver Business School
Bachelor Of Science, Business Administration; Finance
University Of Nebraska-Lincoln
FAQ
Frequently asked questions about Thomas Gift
Quick answers generated from the profile data available on this page.
What company does Thomas Gift work for?
Thomas Gift works for 73 Strings.
What is Thomas Gift's role at 73 Strings?
Thomas Gift is listed as Vice President of Customer Success | MBA, Customer Relationship Management at 73 Strings.
What is Thomas Gift's email address?
AeroLeads has found 1 work email signal at @spglobal.com for Thomas Gift at 73 Strings.
What is Thomas Gift's phone number?
AeroLeads has found 4 phone signal(s) with area code 402, 646, 212 for Thomas Gift at 73 Strings.
Where is Thomas Gift based?
Thomas Gift is based in Denver, Colorado, United States while working with 73 Strings.
What companies has Thomas Gift worked for?
Thomas Gift has worked for 73 Strings, S&P Global, Ihs Markit, Ipreo Private Capital Markets, and Fiserv.
How can I contact Thomas Gift?
You can use AeroLeads to view verified contact signals for Thomas Gift at 73 Strings, including work email, phone, and LinkedIn data when available.
What schools did Thomas Gift attend?
Thomas Gift holds Master Of Business Administration - Mba from University Of Colorado Denver Business School.
What skills is Thomas Gift known for?
Thomas Gift is listed with skills including Banking, Relationship Management, Training, Salesforce.Com, Customer Service, Leadership, Financial Analysis, and Microsoft Office.
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