Thomas A. Email & Phone Number

Cypress, Tx, Us

Katy, Texas, Us

Develop and execute the vision, strategy, and roadmap for all distributed and centralized IT infrastructure services, including Data Centers, Cloud, Networks, Disaster Recovery, Business Continuity Planning, Desktop, Help Desk(s), Internet (infrastructure and hosting), Voice, Video, and all mobile technologies.Own and manage the level 1 and level 2 support functions for all non-eCommerce business applications including merchandising, logistics, distribution centers, data warehouse, finance, HR, stores, etc.Own and manage the relationship with third-party managed services providers to ensure the highest level of services to business partners.Focus on building and mentoring a high-caliber team always striving to execute with excellence.Works with the Director of Security to strengthen Academy’s overall cyber-risk posture through technology investments, patch management, process improvements, etc.Prepare and manage budget and operating plan for areas of responsibility.Maintain strong partnerships inside and outside the company that can bring best-in-class capabilities, technologies, and ideas to our business.Maintain a thorough knowledge of current Infrastructure features and trends and serve as the company expert in this space.Contribute to the overall business strategy as part of the leadership team and have an opinion on technology.Drive major projects to completion within budgeted timeframes and cost; operate openly and transparently with key stakeholders.Work with business and other stakeholders to build understanding, consensus, and alignment to ensure their infrastructure needs are being met and priorities are set at the appropriate levelsManages ITSM processes including Incident, Request, Problem, and Change processes efficiently and effectively.Set goals, evaluate metrics, and report progress toward these goals.Provide ongoing coaching, mentoring, and training within the department to develop and encourage team member performance.

San Antonio, Tx, Us

DDP provides Professional Services relating to cybersecurity and technology management and currently serves over 100 clients in Canada, Israel, the UAE, and the US. Representative Projects:• Lead a team of 20 System Architects and Project Managers providing cybersecurity risk assessments, penetration testing, and architecture design. • Increased New business development by 50%, Strategic Partnerships 15%, and Vendor Relationships. • Facilitate 100% of technology consultation in setting strategic direction, cloud technologies, security policies, data management, and engineering. • Facilitated and managed a security risk and a total redesign of the security platform for a Berkshire Hathaway-owned Food and Food Services Solutions Company.• Conducted the design and installation of a 100% highly-secure equipment testing facility for SGS Technologies for the US headquarters in San Antonio.Virtual Services vCIO/vCTO/vCISO• Designed Technology Roadmaps along with Strategic and Operational Planning• Security risk assessment mitigating critical and high-risk findings within 90 days.• Expanded Technical Teams and Vendor Selection • Implemented a PMO and an IT Security Office, executing 100% new security policies.• Created new corporate IT policies, including mobile acceptable use policy and internal use policy, and initiated a security awareness program.

Houston, Tx, Us

V-Chief Technology OfficerServed as a virtual CTO to provide leadership and expertise to deliver a technology roadmap and an IT strategy for this rapidly-growing compounding pharmaceutical company.Representative Projects:• Delivered a risk assessment within the first 30 days, mitigating critical and high-risk findings within 90 days.• Expanded the Help Desk and IT Systems Leadership by 300%.• Implemented a PMO and an IT Security Office, executing 100% new security policies.• Wrote new corporate IT policies, including mobile acceptable use policy and internal use policy, and initiated a security awareness program.

San Antonio , Tx, Us

Established and built an Enterprise Architecture Team and resulting in a ground-up culture change to a “cloud-first” mentality expanding technology innovation. Worked in collaboration with stakeholders, providers, and payers.Representative Projects:• Introduced Azure Cloud and AWS environments, integrating on-premises, AWS, and Oracle centers, with 15% in the public cloud, moving toward a target of 80%.• Created a data center exit strategy on the 7 R's of cloud migration, reducing on-prem dependency by 50%. • Recruited and guided new Technology Architecture and DevOps Teams and expanded the existing Project Teams 150%, focusing on IT strategic plans aligned with business plans. • Drove the emergence of Agile Methodologies leading the executive team through adoption, reducing delivery times by 75%. • Defined CI/CD, DevOps process eliminating 95% of project code deployment delays. • Implemented a "Zero Trust" policy across 100% of Data Centers. • Launched the eCommerce Vision with Visionworks.com, 100% focused on the customer journey.

San Antonio, Tx, Us

Systems Delivery Leader for business areas. Annual operating budget: $2.9 million supporting a $1.2 billion Pharmacy division of H-E-B. Representative Projects:• Improved application availability across all Pharmacy systems by designing and implementing a full DR and HA infrastructure, causing SLAs to increase from 89.2% to 99.91%. • Delivered 100% of Pharmacy vertical projects on time and within budget.• Directed the transition of IS Production Support and Maintenance Delivery from 100 employees to 55 FTEs to .999 uptime across offshore resource firms for staff augmentations.• Completed the build-out of a multinational support and development team inclusive of near and offshore resources in Mexico, India, the Philippines, and Vietnam supporting 90% of critical systems.• Spearheaded a hybrid support model utilizing a follow-the-sun model with US Technologies, WIPRO, and Cognizant. • Achieved 99.9% system availability of critical components of core infrastructure.

Clients included:HEB, San Antonio, TexasMew Horizons Computer Learning Center, Oklahoma City, OklahomaKerr McGee, Oklahoma City, Oklahoma

New Braunfels, Texas, Us

Managed a team of 23 instructors.

Armonk, New York, Ny, Us

Client Companies included:HEB, San Antonio, TexasOffice Depot, Boca Raton, FloridaAisle Networks, Dallas, Texas