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Thomas Andersen Email & Phone Number
Kundeservicechef Customer Service Customer Care Customer Experience Customer Insight sustainability
at
Netværksgruppen 42
1 work email found
@betterlifesaving.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Kundeservicechef Customer Service Customer Care Customer Experience Customer Insight sustainability
Location
Aarhus, Central Denmark Region, Denmark
Company size
Who is Thomas Andersen? Overview
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Quick answer
Thomas Andersen is listed as Kundeservicechef Customer Service Customer Care Customer Experience Customer Insight sustainability at Netværksgruppen 42, a company with 9 employees, based in Aarhus, Central Denmark Region, Denmark. AeroLeads shows a work email signal at betterlifesaving.com and a matched LinkedIn profile for Thomas Andersen.
Thomas Andersen previously worked as Head of Customer Service Customer Care Customer Experience Customer Insight sustainability at Netværksgruppen 42 and Customer Service Manager at Dustin. Thomas Andersen holds Mba, Business Administration from Macquarie Graduate School Of Management.
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Email format at Netværksgruppen 42
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{first}@betterlifesaving.com
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Profile bio
About Thomas Andersen
In short, I specialize in transforming customer service into a strategic asset, positioning organizations as paragons of customer excellence.I am a seasoned CX and retention professional adept at establishing and optimizing customer service functions. My approach to creating value-through-service transcends traditional boundaries to create a holistic customer-centric culture, and integrates customer insights into internal processes, creating results on the bottom line while delivering exceptional experiences.My expertise lies in delivering exceptional customer service but also in leveraging customer insights and data to drive strategic value for organizations, seamlessly integrating customer insights into internal processes. My focus extends to both B2B and B2C contexts across diverse sectors, recognizing that customer orientation is a universal principle. I aspire to be a crucial part of the senior management team, wielding influence over internal processes, systems, and organizational culture. This leadership role is essential to effectively drive the organization towards a customer-centric future.
Listed skills include Strategy, Crm, Management, Change Management, and 22 others.
Current workplace
Thomas Andersen's current company
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8 roles
Thomas Andersen work experience
A career timeline built from the work history available for this profile.
Head Of Customer Service Customer Care Customer Experience Customer Insight Sustainability
CurrentGroup 42 is a knowledge center network. We utilize our collaborative skills to provide expert advice and assistance in order to help business leaders gain insights into their challenges. Our panel of available experts from various industries with decades of experience shed light on the current problems and potential ventures.As an CX expert, I contribute.
Jun 2023 - Present
Customer Service Manager
Dustin Group is the 8th. largest IT Powerhouse in Europe. In my capacity as Customer Service Manager, I faced the initial challenge of transforming an individualistic and fragmented team into a cohesive unit dedicated to delivering exceptional customer experience. Through strategic changes, I shifted our focus to team performance and cross-organisational.
Mar 2020 - Jun 2023
Customer Service Director
YouSee is the largest quadruple play service provider in Denmark, and is a subsidiary of the incumbent TDC Group.As Customer Service Director I undertook the task of unifying and optimizing the organization after in-sourcing of three previously outsourced departments. With the incorporation of existing staff and from the outsourcing, my challenge was to.
May 2018 - Mar 2020
Head Of Business Support
In my role as the Head of Business Support, I orchestrated significant transformations. Centralizing international teams, I spearheaded the transformation of the international business support team, set a cost-neutral strategy and commercialized Business Support. - Operational Efficiency: Defining and implementing best-practise across the department led to.
Sep 2011 - May 2018
Bpo Manager, Customer Services
As a BPO transactions management partner for one of the leading manufacturers of imaging products world-wide, I revitalized a strained client relationship, expanded the scope of business and steadied attrition. - Client Relationship Management: Through establishing strong connections with key stakeholders, pro-actively communicating performance and.
Jun 2006 - Sep 2011
Business Development
Intrade S.L
In developing new- and additional business I was responsible for continuously improving the online user experience, maintaining a prominent online positioning as well as identifying- and developing new market segments.
Jun 2004 - Jun 2006
Sales
In London, over the years, I was involved in selling DTP training courses, database developments, computer networks and related services to smaller businesses in the City of London. Migrating to the telecoms industry I was Product Manager for Electronic Document Interchange (EDI) services, as well as participated in developing (co-)hosting and Application.
Jun 1998 - May 2004
10 education records
Thomas Andersen education
Mba, Business Administration
Copc Best Practise For Cx Operations
Copc Inc.
Iab Digigtal Marketing, Digital Marketing, Certificate
Language Course, Spanish
Cim Post Grad Certificate, International Marketing
Ba(Hons)Bs, Marketing And Business Administration
Ba, International Marketing
Master Of Business Administration - Mba, Business Administration
Maquarie Graduate School Of Management
Master Of Business Administration - Mba, Business Administration
Maquarie Graduate School Of Management
Master Of Business Administration - Mba, Business Adminisgtration
Maquarie Graduate School Of Management
FAQ
Frequently asked questions about Thomas Andersen
Quick answers generated from the profile data available on this page.
What company does Thomas Andersen work for?
Thomas Andersen works for Netværksgruppen 42.
What is Thomas Andersen's role at Netværksgruppen 42?
Thomas Andersen is listed as Kundeservicechef Customer Service Customer Care Customer Experience Customer Insight sustainability at Netværksgruppen 42.
What is Thomas Andersen's email address?
AeroLeads has found 1 work email signal at @betterlifesaving.com for Thomas Andersen at Netværksgruppen 42.
Where is Thomas Andersen based?
Thomas Andersen is based in Aarhus, Central Denmark Region, Denmark while working with Netværksgruppen 42.
What companies has Thomas Andersen worked for?
Thomas Andersen has worked for Netværksgruppen 42, Dustin, Yousee, Colt Technology Services, and Concentrix.
How can I contact Thomas Andersen?
You can use AeroLeads to view verified contact signals for Thomas Andersen at Netværksgruppen 42, including work email, phone, and LinkedIn data when available.
What schools did Thomas Andersen attend?
Thomas Andersen holds Mba, Business Administration from Macquarie Graduate School Of Management.
What skills is Thomas Andersen known for?
Thomas Andersen is listed with skills including Strategy, Crm, Management, Change Management, Customer Service, Telecommunications, Product Management, and Business Strategy.
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