I grew up watching the world around me. When I went to college, I challenged my lived experiences with internships, design strategies, and messaging methods. Spending my life committed to the craft of understanding human communication, I developed a thirst for hands-on applications of my skills.As the son of a Bronx first responder, working the frontlines during the COVID-19 pandemic tested my prioritization and resilience. My no-nonsense attitude meant I got to the core of messaging—what did we need to say? To ensure the most people understood what they needed to survive? Those chaotic times honed my ability to connect with others and bridge information gaps.Starting at Equinox, I observed again. I wanted to use my “stick-to-itiveness” to ensure both clients and my colleagues got the respect they deserved while understanding Equinox’s overall vision. The front desk is the central part of any business: simultaneously the most client-facing while relaying critical information to other employees. Being the inaugural front desk manager allows me to own my service, becoming the Nexus of Work and the central hub of key communication.I’m always looking to learn more about hospitality and communication. If you’ve got any insights or you want to connect, join me in crafting the future of hospitality—one story at a time.
