- Facilitate the coordination of patient care for patients enrolled in various value-based programs during their stay in the acute care setting.- Identify and address the Social Determinants of Health (SDOH) resource needs for patients in their community settings.- Participate in interdisciplinary rounds and assist case management nurses with coordinating the next site of care(NSOC) discharge disposition for Medicare patients who are a part of the Medicare Shared Savings Program (MSSP) and Hospital Readmission Reduction Program (HRRP).- Coordinate with the hospitalist care team to determine the next site of care discharge disposition for patients under other contracted payers.- Collaborate with Skilled Nursing Home partners to establish adequate continuity of care for Value-Based Patients via IP to PAC programs.- Collaborate with community and home health stakeholders to ensure that patient needs are met at home and in the community, thus preventing the need for readmission.- Conduct follow-up phone calls to patients and their families to screen for safe discharge and escalate community health issues to the patient's Nurse Care Manager, social worker, or Primary Care Physician (PCP) when necessary.- Report to the RWJBH Corporate Value-based operations care management team to ensure continuity of care for patients and to avoid overlapping outreach across all 12 hospital sites.- Conduct research on Cardiovascular Trends and Concerns throughout Mercer County and Hamilton Hospital region to determine strategies for increasing Healthy Lives Enrollment, Hamilton's Congestive Heart Disease focused Program for all patients.- Use Population Health Metrics and trends to redesign the Population Health Palliative Care focus at RWJ Hamilton.- Lead data generation and development presentations and projects for Readmission and Value-Based Care Program Interventions in acute and post-acute settings for RWJBH Hamilton.

• Established a business to educate and empower students in Science, math, technology and engineering subjects. • Expanded business offerings to include Test Prep Courses (ISEE, SSAT, SAT, ACT, GRE, GMAT) • Developed employees by cross-training for varying student age groups and subjects • Sought out new clients and successfully maintained relationships with those clients. • Established annual goals to meet company objectives. • Ensured the employee's understanding of company and state policies, guidelines, and procedures. • Responsible for accounts payable and accounts receivable, data entry, generating checks, and customer/supplier communication using QuickBooks pro. • Preparing monthly and quarterly payroll tax reports, verifying and preparing annual payroll tax returns and W-2's. • Managed all SEO and SMM campaigns on behalf of all clients. • Revamped outdated SEO process - Developed link building strategy - Lead development team to implement SEO friendly code - Performed regular SEO.

Operational lead for acute care hospitals and orthopedic physician groups participating in BPCIA program. As an Acute Operations Specialist, I develop and create operational initiatives to achieve financial success and improvement in performance metrics to create savings for partners and other stakeholders.

• Ensured the Ophthalmology patients at the Acute Surgery Center were authorized for services • Sent in medical records to appeal the denial of surgery services and have obtained further authorization this way, thus bringing in more money to the hospital. • Professionally communicated findings to all necessary parties participating in the individual's patient plan of care (POC). • Quickly assessed current patient census, prioritized and alerted proper personnel to potential denials or problems in the recommended surgery schedule • Performed timely and complete clinical reviews, via phone, email and fax, using persistent and persuasive communication skills. • Participated and contributed to interdisciplinary team meetings when applicable.

• Provided education to patients about various consent documents and healthcare information. • Communicated with clinical management teams about surgery schedule flow and participated in departmental meetings. • Collected appropriate deposit, deductible, and co-insurance amounts from patient at time of admission. • Interacted and provided support to clinical staff, physicians, department team members and leadership with solutions to patient medical information for continuity of patient care. • Interviewed patients or relatives to obtain demographic and financial information required to complete the registration/admission. • Ensured patient clinical charts were completed and accurate.

• Worked with Medical Records Coordinator to correctly input obtained patient data into the electronic medical record systems (Amkai, EPIC & CPSI). • Daily usage of the EHR software Amkai and Emdeon as well as some additional use of Stolas. • Advanced from temporary to a permanent position. • Performed reviews of medical records and standards. • Posted completed review reports with the number of records reviewed and quality issues noted. • Worked daily with vendor agencies and hospitals gathering, compiling, modeling, validating, and analyzing data needed by the Acute Surgery Center(ASC) • Assisted in the management and monitoring of multiple projects simultaneously by establishing project plans and objectives to ensure goal attainment within defined parameters. • Focused on data integrity validation, intensive data mining, utilization, and cost trend analysis. • Identified cost drivers through benchmarking of hospital/physician surgery schedule performance trends. • Recommended, communicated, and implemented solutions to identified problems/root causes of issues.

Assistant to Physicians- Brenda & Joseph Williams, MD• Provided data analytics and medical assistance to an independent medical practice. • Developed and monitored reports to track health status for chronically ill patients with hypertension and diabetes. • Trained in administering electrocardiograms (ECGs) and other biometric screenings as part of the patient rooming process. • Assessed family needs, relayed critical information, and provided emotional support during discharge conferences. • Attended staff meetings, project meetings, conferences and continuing education programs. • Attended relevant policy meetings and studied improvement protocols and quality assurance guidelines for South Carolina Medical Facilities • Collected urine and fecal samples.• Kept facility stocked with necessary supplies, equipment, and instruments.• Performed routine tests such as urine dipstick, vision, and hearing tests.