Tom Wagner Email & Phone Number

Milpitas, CA, US

• Achieved 40% revenue growth for past two years (2022 and 2023).
• Accountable for annual marketing plan, budget, strategy and team.
• Set OKRs with built-in metrics and milestones to drive results.
• Build, manage and coach high-performing talent within the marketing department.
• Oversee continuous improvements of CRM database functionality and data integrity.
• Drive implementation of marketing campaigns that meet business objectives and capture leads.

Milpitas, CA, US

• Achieved 40% revenue growth in 2022.
• Rebranded Inovaare—and AcesoCloud, a sister company—including the redesign and repurposing of both websites.
• Executed account-based marketing (ABM) campaigns.
• Formed and fostered strategic relationships, partnerships and programs.
• Positioned Inovaare as thought leader within industry.
• Led strategy and collaborate with C-Suite.

• Provide copy editing and copywriting services for the global marketing department at Beckman Coulter Diagnostics to deliver on-brand, AP Stylebook copy including marketing collateral, presentation decks, email.
• Consulted business process owners to gather requirements, perform analysis and generate professional process flow diagrams for Molina Healthcare during their Oracle HCM Cloud implementation and subsequent upgrades.
• Teamed with Molina’s Organizational & Learning Department to ideate and write training materials.
• Wrote employee and manager user guides as well as end-user test scripts for Molina’s Oracle Cloud system.
• Supported the IT implementation team by performing systems integration testing to surface and document software bugs.
• Maintained HCM SharePoint to ensure access to the latest technical documentation in the appropriate folders.

Irvine, CA, US

• Counseled executive leadership regarding best practices for PriceSpider's software-as-a-solution (SaaS) platform documentation within a fast-paced Agile environment.
• Created branded customer-facing marketing content and technical documentation — such as user guides, quick reference guides and process flow diagrams — that describe and illustrate how to get the most out of the.
• Established linear, logical process flow diagrams that revealed inefficiencies and led to numerous business improvements.
• Provided wireframes using Balsamiq Mockups for software engineers during their development process.
• Consulted with senior management to create clear IT topology maps.
• Collaborated with executive management to construct disaster recovery and business continuity plans, security incident response procedures, IT co-location documentation and internal resource-planning strategies.

• Rebranded Signatec — a high-speed signals technology manufacturer — and wrote technical marketing brochures, product catalogs, web content trade-show/event signage, press releases, data sheets and white papers.
• Established Signatec as preferred supplier to SRI International for a multimillion-dollar renewable contract, resulting in a Small Business Contractor of the Year nomination in 2010 and a $1,200,000 contract order in.
• Wrote and secured Cooperative Research and Development (CRADA) with the U.S. Department of Agriculture (USDA) to deliver an advanced liquid-food processing and monitoring system.
• Established Signatec as a Xilinx Alliance Program partner, a selective and strategic FPGA development program providing free, unlimited ICE software seats.
• Proposed a technical solution and led Signatec into strategic Optical Coherence Tomography (OCT) projects with Massachusetts General Hospital and global affiliates.
• Initiated and managed a project management system for Signatec's new product development process to optimize limited resources, reduce bottlenecks and improve the delivery-forecasting system for customers.

• Affordable Medicines For Africa (AMFA) is a faith-based non-government organization dedicated to the distribution of affordable, essential generic medicines to support the Church and charity healthcare providers.
• Provided strategic and tactical direction for the organization, positioning AMFA to assemble the consortium of companies that won the $7 billion PEPFAR contract.
• Established strategic relationships with African mission healthcare providers.
• Opened new markets and established distribution channels to Angola, Gabon, Madagascar, Namibia, Togo and Uganda.
• Conceptualized, wrote he business plan for and led negotiations to acquire a state-of-the-art pharmaceutical processing plant in Zambia.
• Pioneered relationships with LINCOS (www.lincos.net) to build sustainable development programs in South Africa using the latest communication technologies.

• Involved in the organization and development of AMFA Foundation, including business plan development, financial support procurement and marketing tools creation.
• Managed the distribution of medicines in sub-Saharan Africa.
• Managed day-to-day operations: development of marketing materials; sales and customer service management; sourcing, developing and maintaining strategic business relationships with quality suppliers; interfacing with.

• Wrote grant proposals for the foundation, resulting in 3 million Pesos in grants for specific community development projects, including health and sanitation, AIDS awareness/prevention and reforestation/income.
• Managed foundation activities including office and field staff, monthly budgets and relationship development between foundation and local, regional and national government organizations.
• Wrote and published the foundation’s first quarterly newsletter.

• Created television commercials, including creative concept development, script writing, directing shoots and post-production editing.
• Wrote script, directed shoot and post-production editing for 15-minute video produced for United Way to launch their local annual fundraising campaign.
• Awarded Top Creative Presentation in Rutter Communications' 1993 training program.
• Nominated for the company's national "Commercial of the Year" award.
• Served clients including McDonalds, Brunswick Toyota, Nalley Jeep Eagle Pontiac.

• Assisted with the creation, writing and implementation of the Reebok Account Management Program which brought Reebok up to parity with Nike customer service within one year and augmented fill-in business sales by US$20.
• Resolved customer merchandise-related problems which helped Central Division exceed 1992 sales goal by US$6 million.
• Selected by senior management to write national guides, newsletter articles, new national service launch announcements and business presentations.
• Led Reebok's Customer Service Communications System, linking all corporate divisions into information exchange network.

Ba, English - Creative Writing

Master Of Business Administration - Mba, Development Economics And International Development