Thomas Baarspul Email & Phone Number

Enschede, Overijssel, Netherlands

Enschede

Greetings! I'm a dynamic "Growth Hacker" specialising in sales, marketing, customer experience and satisfaction. As part of the Novel-T team, I bring expertise in developing customer journeys that create value for our diverse target groups. Additionally, as Super Admin of Hubspot, I optimize our CRM to streamline processes, enhance overall efficiency & create scalable touchpoints in the customer journey.With a strategic mindset and a creative flair, I'm dedicated to capturing audiences and propelling business growth. By creating seamless customer journeys, I ensure that every interaction, from lead generation to relationship nurturing, is carefully crafted to leave a lasting impression. Continuously improving our operations and integrating innovative approaches.My ultimate goal is to revolutionise how customers perceive and interact with Novel-T, cultivating a loyal and enthusiastic customer base that finds value in our services, ecosystem & events.

Deventer

Helped Print.com transition from a start-up to a scale-up with over 300 employees, focusing on CRM implementation, customer journeys, co-creation and process improvement.Key responsibilities:Customer onboarding and relationship building: Onboarded numerous first and second-year Dutch customers, building trusted relationships and crafting personalised customer experiences.Strategic marketing and CRM management: Defined target groups, set up workflows and marketing automations. Organised CRM data to uncover insights and enable (personalised) scalable touchpoints.Process improvement: Enhanced customer service processes and helped establish customer-centric sales and success teams. Initiated product development based on customer feedback, including API-based solutions.Expansion roadmap: Leveraged our success as a blueprint to kickstart operations in Belgium, France, and Germany, adapting our strategies for each new market.Customer ambassadorship: Cultivated a growing network of enthusiastic brand ambassadors, leading to a surge in new leads through referrals and word-of-mouth.Tools and technologies:CRM (super admin)Marketing AutomationsData Analytics Tools

Enschede

Waardebepalingen

Onderzoek: Effecten van structurele leegstand bij kantoren verrekenen in de WOZ-waarde door middel van een toevoeging aan de huidige waardering.

Afdeling Woningmakelaars

Bachelor Of Business Administration (Bba), Real Estate

Specialisatie: Projectontwikkeling

Education record