Thomas B. Email and Phone Number
Experienced Sales and Operations Leader with extensive experience in maximizing business performance and accelerating sales across diverse industries. Committed to integrating environmental and sustainable solutions for customer growth and profitability, driven by integrity and strong ethical principles. Recognized for growing and optimizing product selection and margins, encompassing brand positioning and go-to-market strategies designed for aggressive growth.My career has taken me from consulting for F&B Consulting Group to revitalize restaurants, managing sales operations at Next Step Living to enhance environmental sustainability, specializing in gourmet coffee with Nespresso, to pioneering water equipment solutions at Vivreau Advanced Water Systems. With extensive experience in startups focused on sales and operations, I bring a comprehensive business perspective that enables me to help clients thrive. I excel in developing and executing strategic sales plans, resulting in consistently exceeding goals.I am a situational leader with effective communication skills and the ability to motivate and inspire others to work collaboratively. Seasoned in startup operations management, I develop strategies, plans, processes, and systems to grow sustainable organizations. Highly experienced in Salesforce platforms, including technical configuration, database migration, and employee training.With over 20 years of experience in B2B sales in industries ranging from food and beverage, corporations, universities, hospitals, home improvement, luxury, and consulting, I have honed my ability to connect with team members, customers or business owners, and leadership.
Aloha Inbox
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Vp Of Sales And PartnershipsAloha Inbox Sep 2022 - PresentTampa, Florida, United States
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Director Sales OperationsPi Marketing Group Oct 2018 - PresentTampa, Florida, United StatesPi Marketing Group is a Salesforce Consulting Partner along with a full service email marketing agency that partners with organizations of all sizes to onboard or optimize their technology stack. We’re dedicated to creating partnerships that help teams get the most out their marketing automation solutions and drive prospect engagement, along with warmer leads for sales organizations. Experience Includes:-In partnership with the leadership team, mapped out a strategic and aggressive growth plan that resulted in tripple digit growth over the last 3 years. -Streamlined RFP process and oversee monthly billing according to SOWs and MSAs. -Implemented Salesforce and lead management process which resulted in a 95%+ win rate of new business. -Grew service offerings and thus revenue by outreach to new and complimentary technology providers to setup a partnership and referral agreements to be mutually benefitical. -Provided ongoing operational guidance and process across the business, including implementation and post-contract transitions. -
Se Regional Sales ManagerVivreau North America Feb 2017 - Oct 2018Atlanta, Georgia, United StatesFor over 30 years, Vivreau has partnered with Fortune 500 companies, restaurants, hotels, and conference centers to meet their environmental, health & wellness, and financial goals with their on-site bottling process. Vivreau allows them to offer their own limitless chilled, advanced micro-filtered, still or sparkling water in reusable glass bottles, branded with their logo and environmental message to share with customers, partners, and employees. Experience Includes:-Owned Georgia, Florida, Tennessee, South Carolina market territory. -Responsible for strategic sales planning to grow new accounts which accounted for a 68% increase with new customer growth in the market in less than a year.-Responded to RFPs and building proposals to scope out space and building requirements for units to be installed during the building phase of offices, lounges, and hotels.-Attended regional conferences and trade shows to demo products and to connect with local facilities managers, builders, developers, and customer experience leaders. -Leveraged Salesforce for forecasting, pre and post-sales support tracking, and overall territory development. -Main point of contact for customers pre-install and post-install experience. -Partnered with Salesforce administrator to configure new streamlined process to log activities and technology to bring insight to pipeline due to the longer sales cycles, especially when partnering with a new hotel or enterprise level company. -Met or exceeded quartly sales goals and NPS post-install with new customers. -
Se Regional Sales ManagerEvs Nespresso Professional - Vancouver Mar 2016 - Feb 2017Atlanta, Georgia, United StatesNespresso / EVS was a leading partner of Nestle being a VAR to the US market along side their corporate sales teams. As Nespresso VAR, we supplied Nespresso coffee and premium beverages for businesses, including hotels, restaurants, and corporate offices.Experience Includes:-Developed a market-wide distribution program and monthly re-occuring revenue models which grew territory market share by 54%.-Partnered with other regional sales leaders to provide cross training skills and sales approaches to use in the field, which resulted in an increase in sales around 20% MoM.-Tapped into existing customer base to upgrade machines or to develop pricing models that provided them with a new and significant revenue channel to their business.-Onboarded over 20 new sales reps in the Southeast region which allowed the growth of the territory almost 70% YoY. -Responsible for monthly sales tracking and pipeline management for the team and the point of contact for any post-sales escalations. -Responded to RFPs from restaurants, hotels, conference centers, and corporate offices to provide initial package pricing and customize re-occuring monthly delivery of pods.-In partnership with finance leaders, we defined the MQL to SQL process and rolled it out across the organization. -Attended local trade shows, conferences, networking events to setup onsite tasting events and to build brand awareness, and interest in obtaining and RFP. -Used Pardot to understand the leads engagement with our outbound campaigns, interest levels, fit for our ideal customer, and notified if cold leads had re-engaged with the brand. -
Senior Sales Account ExecutiveArrow Paper Corp Feb 2015 - Mar 2016Boston, Massachusetts, United StatesArrow Paper is quality and service-oriented alternative for the area’s restaurant and industrial packaging businesses. Focusing on food service, packaging, grocers, maintenance and janitorial supplies, safety supplies, hotel amenities, ice cream supplies and a wide variety of food service products.Experience Includes:-Combination of existing accounts and growth of new customers, exceeded monthly sales goals by 39% MoM. -Partnered with Sales Leadership to implement new online ordering platform for customers to easily place new orders, recommend additional products, and to send automated emails when it was time to re-order products. -Met with potential new customers to review their monthly consumable spend and find opportunities to either beat competitors by price, quality, or service, including bundle ordering and volume discounts. -Contioniously met or exceeded revenue goals, profit margin goals, and quartly KPIs for the territory*Personally relocated to Atlanta, GA and Arrow Paper only provided supplies to the New England area. -
Sales Operations ManagerNext Step Living Dec 2010 - Feb 2015Boston, Massachusetts, United StatesNext Step Living was the leading provider of energy solutions in the Northeast. Our mission was to make it easy and affordable for people to live in homes with low environmental impact. As a leading authority for home improvements, Next Step Living partnered with more than 400 municipalities, contractors, civic organizations, and leading corporations to deliver energy-efficient and environmentally-friendly solutions for better living.Experience Includes:-Partnered with Sales Leaderships and front line sales reps to develop repeatable processes which had previously lacked due to the quick growth of the company, due to investment capital that was raised in multiple rounds. -Strategic planning of territories(including 3 states), new Go-to-market strategies as new products were added to the existing product portfolio, and managed overall lead pipeline to install process across all teams. -Provided and lead sales enablement training and sales strategy sessions to new hires and provided role based training during our weekly all-hands sales calls. -Stood up a team that was responsible for lost opportunities for new reps to go and pitch products and services with a 63% win rate. -Managed an influx of deals, resulting in a monthly average of $50M in sales.-Partnered with Marketing Operations to streamline the inbound and outbound lead management and creation process, which allowed internal sales teams to close deal quicker. -Grew YoY Net Profit by an Average of 115%, and Grew YoY Volume by an Average of 64% -
Principal ConsultantF&B Consulting Group May 2002 - Dec 2010Boston, Massachusetts, United StatesF&B Consulting Group's mission was to audit restaurants and identify measures to improve the profitability of the front and back-of-house operations. For almost a decade planned and executed openings for 30-plus restaurant locations in partnership with restaurateurs and investors. Experience and execution ranged from high-end restaurant concepts to new, innovative dining concepts, and even developing franchise models from an existing successful business.
Thomas B. Education Details
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Business Administration -
Culinary Arts
Frequently Asked Questions about Thomas B.
What company does Thomas B. work for?
Thomas B. works for Aloha Inbox
What is Thomas B.'s role at the current company?
Thomas B.'s current role is Experienced Sales and Operations Leader | Proven Track Record in Business Growth and Customer Success.
What schools did Thomas B. attend?
Thomas B. attended Johnson & Wales University, Johnson & Wales University.
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Thomas Christel
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Thomas Houlihan
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