Thomas Bartunek Email & Phone Number

Lausanne, VD, CH

Redwood City, California, US

Implementation of Zuora billing (SaaS), mostly for Enterprise and Strategic customers.Subscription economy expert to provide guidance to companies transitioning or ehnancing their processes in the subscription economy.Designing custom solutions and/or integrations to various external systems (SFDC, NetSuite, ERP’s and other SaaS software)Act as an internal.

London, GB

Staffed at various clients for business process assessments and ERP implementations as well as business and system optimization. System implementation expertise through rigorous project management skills with particular attention to timeliness of deliverables, attention to detail, team-building, efficient and direct communication, and critical and.

Santa Clara, California, US

Led teams to deliver state of the art ERP systems at three large-scale corporate partners ($100+ million projects). Ongoing communication with client stakeholders and internal management to assure on time execution of software implementation. Management of diverse and cross-functional teams. Fast and efficient problem-solving in partnership with clients.

Summit, New Jersey, US

Oversaw the worldwide ERP system implementation for the Order-to-Cash processes at Celgene International, a multi-national biopharma corporation, on a very aggressive time line, and stayed within both timeframe and budget on this $40+ million-dollar project. - Implementation of Oracle EBS R12 worldwide (USA, Europe, APAC), primarily for the Order-to-Cash.

Grand Rapids, Michigan, US

Led a team of technical support technicians to provide Quark's licensed customers with quality and efficient solutions to their publishing issues. Represented Quark at various large scale publishing events, and was responsible for overseeing large-scale public demonstrations of new Quark products throughout continental Europe. - Technical Support for.

Managed the implementation of a brand new technical support center in Switzerland for Microsoft Germany. Responsible for hiring, training, and supervising a team of six to provide technical support to customers throughout the country. Candidates' interviews, salary negotiation, new employees' training, primary escalation point for all technical and.

CH

Provided multi-modal technological support to corporate customers. Oversaw and managed members of the technical support team as shift leader, providing regular oversight, feedback, and evaluation. - Technical Support for Europe for all PSINet's products by phone and e-mail, working on 24/7 shifts. - Team Leader of a team of three, work organization, follow.