AeroLeads people directory · profile
Thomas Becker Ii Email & Phone Number
Technical Product Delivery Specialist
at
Cengage
2 work emails found
@cengage.com
8 phones found area 859, 606, and 513
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Technical Product Delivery Specialist
Location
Fort Thomas, Kentucky, United States
Company size
Who is Thomas Becker Ii? Overview
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Quick answer
Thomas Becker Ii is listed as Technical Product Delivery Specialist at Cengage, a company with 6 employees, based in Fort Thomas, Kentucky, United States. AeroLeads shows a work email signal at cengage.com, phone signal with area code 859, 606, 513, and a matched LinkedIn profile for Thomas Becker Ii.
Thomas Becker Ii previously worked as Senior Agent, Customer Technical Support at Cengage Learning and Operations Lead, Customer Technical Support at Cengage Learning. Thomas Becker Ii studied at Northern Kentucky University.
Company email context
Email format at Cengage
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*@cengage.com
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AeroLeads found 2 current-domain work email signals for Thomas Becker Ii. Compare company email patterns before reaching out.
Profile bio
About Thomas Becker Ii
I have been in customer service positions for the last 20+ years ranging from face-to-face sales to phone and email support. With my attention to detail and communication and technical skills I can adapt to most any technical support position.Specialties: Product information research; Creating and maintaining access databases and excel spreadsheets; Creating and maintaining training documentation; Provide technical support for digital video downloads; Create and maintain Lotus Notes Intranet web pages
Listed skills include Sales, Software Documentation, Microsoft Office, Marketing, and 20 others.
Current workplace
Thomas Becker Ii's current company
Company context helps verify the profile and gives searchers a useful next step.
Cengage
12 roles · 29 years
Thomas Becker Ii work experience
A career timeline built from the work history available for this profile.
Technical Product Delivery Specialist
I work with our development/engineering team, sales, and support teams to ensure that up-to-date information is shared between all three. I also alert the other team of reported issues that affect customers and keep them from fully accessing our products and services.
Senior Agent, Customer Technical Support
Jun 2013 - Oct 2020
Operations Lead, Customer Technical Support
Oct 2011 - Jun 2013
Manager, Customer Technical Support
Jan 2009 - Oct 2011
Technical Support Agent, Customer Technical Support
--Provide telephone support and instructions to external and internal customers on the usage and application of Cengage Learning software. --Provide Marketing and Sales information to customers for both single user and site license versions of the software. --Provide feedback to in-house personnel.-Help editors and project developers finalize release.
Jan 2009 - Aug 2010
Customer Support Specialist
Assisted Fidelity Investments 401K customers with accessing their account informationAnswered questions regarding 401K loans Processed 401K loans
Oct 2008 - Jan 2009
Viewer Relations Coordinator
May 1999 - Mar 2008
Internet Customer Care Specialist
Facs Group
Communicated via email to satisfy the needs of online customersSolicited customer feedback to improve systems and processesProactively developed and maintained customer relationships
Jan 1997 - May 1999
Internet Customer Service
Federated Department Stores
1997 - 1999
~2 yrs
Auto Parts Sales
Beechmont Chevrolet/Isuzu/Hyundai
Established and maintained customer relationships; Initiated customer satisfaction measures; Provided complete after-sales support; Maintained warranty parts inventory and records; Coordinated packaging and shipping of materials.
Jan 1995 - Oct 1996
Assistant Manager
Mcquik'S Oilube
Responsible for day-to-day operations of facility; Trained and supervised staff of 12 employees; Maintained inventory of $20,000; Supervised operating and customer service standards
Jan 1987 - Jan 1993
1 education record
Thomas Becker Ii education
FAQ
Frequently asked questions about Thomas Becker Ii
Quick answers generated from the profile data available on this page.
What company does Thomas Becker Ii work for?
Thomas Becker Ii works for Cengage.
What is Thomas Becker Ii's role at Cengage?
Thomas Becker Ii is listed as Technical Product Delivery Specialist at Cengage.
What is Thomas Becker Ii's email address?
AeroLeads has found 2 work email signals at @cengage.com for Thomas Becker Ii at Cengage.
What is Thomas Becker Ii's phone number?
AeroLeads has found 8 phone signal(s) with area code 859, 606, 513 for Thomas Becker Ii at Cengage.
Where is Thomas Becker Ii based?
Thomas Becker Ii is based in Fort Thomas, Kentucky, United States while working with Cengage.
What companies has Thomas Becker Ii worked for?
Thomas Becker Ii has worked for Cengage, Cengage Learning, Veritude, Discovery Communications, and Facs Group.
How can I contact Thomas Becker Ii?
You can use AeroLeads to view verified contact signals for Thomas Becker Ii at Cengage, including work email, phone, and LinkedIn data when available.
What schools did Thomas Becker Ii attend?
Thomas Becker Ii studied at Northern Kentucky University.
What skills is Thomas Becker Ii known for?
Thomas Becker Ii is listed with skills including Sales, Software Documentation, Microsoft Office, Marketing, Microsoft Excel, Team Building, Digital Media, and Agile Methodologies.
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