Thomas Benz

Thomas Benz Email and Phone Number

Customer Success Management Microsoft @ Microsoft
redmond, washington, united states
Thomas Benz's Location
Cologne, North Rhine-Westphalia, Germany, Germany
About Thomas Benz

Experienced Consulting Services and Delivery Management Leader, supporting multi-national enterprises in their Digital Transformation and Cloud Journey.

Thomas Benz's Current Company Details
Microsoft

Microsoft

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Customer Success Management Microsoft
redmond, washington, united states
Website:
microsoft.com
Employees:
189892
Thomas Benz Work Experience Details
  • Microsoft
    Customer Success Account Manager
    Microsoft Jan 2024 - Present
    Deutschland
  • Microsoft
    Account Delivery Executive
    Microsoft Oct 2018 - Dec 2023
    Köln Und Umgebung, Deutschland
    Owning customer relationship for Microsoft Consulting Services/Industry Solutions and Microsoft's delivery of professional services/consulting teams across accounts to deliver and support digital transformation solutions for customers in the Financial Services IndustrySales and Business Development to identify and develop new services delivery opportunitiesBusiness Initiation & Governance – Lead the execution and creation of statements of work and applicable contracts, and/or subcontracts, and own delivery of servicesUnderstanding and analyzing customers’ business priorities and strategiesExpanding strategic customer relationships to drive larger impact for the customer and MicrosoftIdentify opportunities and support the account team throughout the sales processPartnering with other roles to ensure overall customer success
  • Kofax
    Sr. Director Professional Services
    Kofax Jan 2017 - Sep 2018
    Frankfurt Am Main Und Umgebung, Deutschland
  • Kofax
    Director Professional Services
    Kofax Jan 2014 - Dec 2016
    Germany
    Central Europe, Benelux, Scandinavia, Italy, Russia, Middle East and Africa, Asia
  • Kofax Deutschland Ag
    Sr. Manager Professional Services
    Kofax Deutschland Ag Apr 2009 - Dec 2013
    Germany, Switzerland, U.A.E.
    Delivery Manager Kofax Professional ServicesTeam. EMEA Education Services ManagerResponsible for region Central Europe, Middle East and Africa•Estimating Project implementation effort in order to support solution sales•Managing delivery of Kofax projects on-time and in budget. •Revenue and Booking Forecast
  • Emc
    Principal Consultant And Delivery Manager
    Emc May 2005 - Mar 2009
    Delivery Manager Captiva Team. Captiva Requirements Analysis, Solution Design, Supporting Sales activities, Team lead function•Estimating Project implementation effort in order to support Solution Principals in quoting services•Assisting Solution Principals when responding to RFPs. •Managing delivery of Captiva projects on-time and within budget. •Analyse Customer requirements•Define Solution Design Documents•Project Management for key Captiva projects•Revenue and Booking Forecast
  • Captiva Software Gmbh
    Technical And Professional Services Manager
    Captiva Software Gmbh Oct 2001 - May 2005
    Responsible for Professional Services Consulting, Pre-Sales, Support and Training.•Supervised team of engineers, focusing on Captiva product line (InputAccel, FormWare)•Supervised pre-sales team and assisted sales during pre-sales activities•Pre-Sales for Key Accounts•Supervised support team•Manage delivery of Captiva projects on-time and within budget•Project Management•Strategic consulting for various large consulting engagements•Service Revenue and Booking Forecast
  • Wachovia Corp. Charlotte, Nc Usa
    Assistant Vice President, Mis Specialist
    Wachovia Corp. Charlotte, Nc Usa Dec 1996 - Sep 2001
    Responsible for RFP, Database Design, Requirements Analysis and Implementation of Automatic Data Extraction Software, Team Lead, Computer Programmer.•Analysis of RFP responses and software product selection•Worked with Business Units in determining business requirements and translated them into technical specifications•Worked with team leads of Document Storage and Retrieval to improve business processes•Analysis of MIS Requirements•Expert Knowledge for EMC Captiva Product line.

Frequently Asked Questions about Thomas Benz

What company does Thomas Benz work for?

Thomas Benz works for Microsoft

What is Thomas Benz's role at the current company?

Thomas Benz's current role is Customer Success Management Microsoft.

Who are Thomas Benz's colleagues?

Thomas Benz's colleagues are Grace Gan, Bapi Pradhan, Mickael Hardeman, Human Resources Professional, Chetan Khetani, Amr Ehab, Lin Cao.

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