Bindu T. Email & Phone Number

Frisco, Texas

• Successfully manage new projects for Ensono's Data Center, transitioning customer data center infrastructure. I have been instrumental in successful implementation of customer transition projects with $3 - $5 million transition budgets. • Professionally responsible for developing and incorporating project governance policies and practices to meet customer requirements and customer satisfaction while executing Infrastructure transition projects. • Recognized as meeting and exceeding customer satisfaction standards while leading cross-functional teams, including architects, technical, PMO, customer teams and their vendors.• Built positive strategic relationships between Customers and Wipro teams, developing an effective partnership.• Identified, developed and implemented process improvement models within PMO teams.• Led the management efforts for numerous project aspects, including customer management, reconciliations, remediation, audits, project deliverables, business accounts and new project initiations.• Coordinated and lead several Knowledge transfer sessions which were part of the project close out phase with the clients• Provided expertise by serving as business analyst expert in the creation of several reporting and invoicing methods.• Succeeded in collaborative project plan development planning, catalyzing project team efforts in delivering a successful result• Comprehensively executed all project plan elements using migration methodology, while accomplishing client approvals in an expedited time period• Recognized as meeting and exceeding customer satisfaction standards while leading cross-functional teams, including architects, technical, PMO, customer teams and their vendors.• Leading efforts in the Strategy & Business Transformation office which is established to improve margins by reducing non-labor costs and identifying revenue growing opportunities with a goal to reduce Operating Expenses.

Pune Area, India

Chief Trainer with Ruby Hall Clinic which is a multi specialty hospital with 500+ beds.As a chief trainer my job was to devise and implement a Training Need Identification / analysis mechanism for both the technical as well as soft skill areas for all the employees of the organization. To develop training calendar and curriculum. Provide skill upgrades and trainings based on the training Needs Identified. Design and conduct appropriate training programs, work shops, seminars and conferences. Establish a feedback mechanism of the training impact to ensure that the skill upgrade so imparted leads to performance enhancement and also brings about the requisite modifications as required in the training system / process.To evolve and maintain a computerized training information system on all facets of training activities. Train the In-house trainers to train. Facilitate Training and development programs. Develop and conduct Induction program. Designed an Induction Manual for the Hospital. Monitor the quality of training programs.

Management faculty for Hospital Management Post Graduate Diploma program run bySancheti Hospital group, Pune, India.Management faculty at the institute in a World Bank Aided program under the Maharashtra State government Health Development Program on “Enhancing Management skills of the Nursing Superintendents and Clinical Tutors from government institutes all over Maharashtra". Around 200 people from various districts of Maharashtra state were trained under this program.

Worked as a Manager H R at Deenanath Mangeshkar Hospital which is a state of the art,multispecialty hospital with 700 beds.Reporting to Director Administration.Job Profile: Man Power Planning for day 1 and ongoing.Coordinating the entire recruitment process. Conducting and coordinating interviews.Projections of Manpower for budgeting purpose. Setting up of HR systems and Information system. Designing and implementing Induction of new recruits. Conducting and facilitating training programs. Designing of various forms and formats for the HR department. Counseling of staff as and when required on professional grounds. Maintaining of HR information system database of employees and updating personal files. Documentation of HR procedures.Introduction of ISO. Designed introductory training sessions on ISO. Issuing of appointment letters. Setting up the appraisal system. Developing organization structure and Reporting relationships. Conducted induction and soft skills training programs for around 200+ nurses and 75 front office staff and junior doctors and technicians.

Project Analyst at Prince Aly khan Hospital which is a multispecialty 118 bed hospital.Reporting to Director AdministrationJob Profile: Administration, Head of the department for OPD, consulting and diagnostics. Patient relations and patient complaint handling. Floor supervision and Coordinating for health check up. Coordinating for clinical pathways / governance. Conducting organizational audit and Internal auditor for ISO Member of the core committee of the hospital ISO team. Participating in various quality assurance programs as and when undertaken by the hospital. Conducting “Know Your Hospital” a communication program for the hospital. Organizing health awareness programs. Designing and updating hospital information brochures. Designed the induction manual for the hospital.