Thomas Stephen Boilek Email & Phone Number

Villa Park, IL, US

Oak Brook, Illinois, United States

Naperville, Illinois

-Successfully lead and coordinated the Access Team's special project efforts between the ERP Solutions, HR, Technology Engineering, EPIC and ServiceNow teams while integrating the non-employee on-boarding process into the HRXpress/Lawson system.-Responsible for the IT on-boarding and termination of employee and non-employee vendor access in ADManager for.

Elmhurst, IL

-Responsible for the day to day help desk support process, assisting users resolve their IT issues onsite and over the phone.-Acquired in-depth knowledge and provided training and support for all standardized end-user PC software applications and operating systems. -Analyzed and resolved desktop hardware and operating system level issues.-Entered all user.

Elmhurst, IL

-Served as the organization specialist to receive and resolve all customer complaints related to Provider Based Billing.-Explained Elmhurst Clinic’s outpatient status to patients and helped them to understand what that means concerning their insurance policies and processing of claims. -Compiled and submitted requests for patient account write off’s to the.

Oak Brook, IL

-Accepted temporary clerical staffing positions with Harris Bank.-Showed up on time and consistently for temporary staffing opportunities.-Followed protocol and stayed in constant contact with the Salem Group during periods without an assignment.

Burr Ridge, IL

-Managed the delivery of courtesy and customer requested quotes-Placed jobs into the production cycle after quotes had been reviewed and approved-Diagnosed customer questions and worked together with the appropriate departments in providing a resolution

Chicago, IL

-Managed the Sales Order Process of wholesale customers for 7 Spirits Companies and 1 Beer Division -Resolution of billing issues by communicating these to IT and Finance, ensuring that all shipped orders are booked to the Sales Ledger prior to the end of the month -Administered the month end close process for all Spirits companies and Beer division, and.

Pre-Press Account Manager (RRD Financial Division 2/05-6/05)-Acted as the front line liaison between business to business customers and Pre-Media Technology Operations to create a seamless workflow, often within a 24 hour time frame-Developed solid customer relationships and ensured their needs were met during the production cycle-Entered customer orders.

-Provided retail customers with pertinent information when selecting new jewelry or with care of existing pieces-Maintained a client contact list and informed them of upcoming special events, sales, and new arrivals-Entered daily sales totals and balanced sales against inventory-Continually achieved and exceeded monthly sales goals

-Directed all Staff, including their scheduling, training and development-Managed A/R, A/P, Payroll, Bank Transactions, and Company records-Managed all Customer Relations

seasonal 2002-2004-Managed and developed Staff, including implementation of preferred standards, payroll, and problem solving-Achieved the highest clerk level position within six months and was promoted to manager within one year-Managed Inventory for 152 preferred hotel rooms and 2000+ condominiums

Ba, German

Activities and Societies: 1997-1998 International Student Exchange Program Kassel, GermanyMinor in Fine Arts (major focus in ceramics and.

High School Diploma, College/University Preparatory And Advanced High School/Secondary Diploma Program

Activities and Societies: Member of National Honor Society 1994Graduated with Honors, 4.5 GPA