*Impacted by company-wide layoffs February 2024Second Home - Hollywood is a members only workspace, event venue and home of La Despensa Cafe-Provide leadership across all departments (sales, marketing, operations) and responsible for regional P&L performance. -Lead all site operations and teams including facilities, IT, finance, HR, security, reception, food & beverage, private events.-Lead membership and community team to drive revenue growth and profitability by expanding member base and enhancing member retention-Oversee community programming and initiatives to drive member engagement-Oversee team management including recruitment, on-boarding, training, payroll and disciplinary procedures. -Lead talent management by conducting appraisals and strategizing with leadership to assess staff performance and development-Lead initiatives to gather members’ feedback and drive action that address and highlight concerns

-Responsible for leading the team (5 direct reports) and workplace operations and of all Southern California and Arizona facilities (11 locations, 800K+ sf) including workplace, design studio, and R&D.-Lead collaboration with culinary, security, IT/AV, commute, building maintenance, janitorial teams to deliver best in class employee experience to 2,000+ employees-Partner with occupancy + lab planning team to develop short/long term expansion plans based on headcount growth + space needs. -Lead operating expense budget management and forecasting for Southern California/AZ portfolio. -Advocate for operations + end user perspective during all new facility buildouts and remodels. Lead project management of operations for new building openings.

-Multi-unit facilities manager supporting over 500 clinic/office locations on the West Coastensuring locations deliver an excellent experience forpatients and teammates.-Lead the coordination of region’s clinic assessment program, analyzing data and providingrecommendations to senior leadership on investment decisions for projects, remodels andrefreshes.-Build relationships with field leaders educating the team on facilities management processesand provide support to eliminate workplace challenges and roadblocks.

-Manage facilities, real estate, and security projects for States Title/North American Title offices nationwide, 80+ offices totaling over 270K sq/ft.-Lead the project management of States Title's new Irvine office totaling over 30,000 square feet and future home of 200 employees. Coordinate with general contractor, architect, design team, furniture vendor and building ownership to deliver an amazing product on time and in budget. -Responsible for sourcing and section of contractors/vendors that create a workspace that delivers a best in class experience.-Act as the primary liaison between States Title and building management/ownership.-Develop playbooks that outline best practices for onboarding, safety, janitorial services, facilities management and the food and beverage program. -Collaborate with the business operations team to design/implement workplace initiatives that focus on employee happiness and retention.-Source, manage and negotiate with vendors for services in facilities, equipment, furniture, food and beverage, janitorial and events. -Coordinate moves, decommissions, new office buildout, and storage solutions.-Source and selection of contractors/vendors that create a workspace that delivers a best in class experience through RFP process.-Develop standards that outline best practices for onboarding, safety, janitorial services, real estate and facilities management.-Find and infuse technology solutions to drive efficiency in facilities department

PayPal acquired Honey 2020 leading to headcount reductions*-Oversee day-to-day workplace & facilities operations for Honey’s 3 building LA campus supporting over 250 employees.-Lead a dynamic team including exempt/non-exempt employees, contractors and vendors that deliver the best in class employee, guest and candidate experiences in workspaces.-Develop and provide feedback on playbooks that outline best practices for onboarding, safety, janitorial services, event logistic operations, asset management, reception and front desk services as well as the overall food & beverage experience.-Collaborate with culture team to design/implement initiatives and programs that enhance employee engagement.-Support project management and the buildout of new headquarters in LA’s Arts District totaling over 130,000 square feet.

-Oversee the daily operations and community team (4) for a WeWork coworking office space totaling 60,000+ square feet and 700+ employees-Create best practices by direct leadership and oversight of daily operations in all areas including reception, events, sales, security, mail, and incident resolution system-Manage and maintain relationships with vendors and landlords-Analyze tickets by area to identify and resolve issues presented including insufficient cleaning staff, repeating IT-related failures, malfunctioning conference room equipment, etc.-Develop community initiatives designed to create connections between members-Lead professional development within team and make recommendations to promote current employees-Engage in the larger community of the market by attending events and networking with local start-ups and organizationsKey Accomplishments -Led team to an increased building occupancy from 70% to 94.2%- October 2018-Led team to an increased building commitment % from 50% to 79.5%- November 2018-Led team to an increased building health rank over 120 spots to #24 in Company- June 2018

-Manage a region of 9 facilities and programs in coastal Los Angeles, the South Bay and Long Beach leading the innovation education impact on hundreds of children and staff members in each community-Manage Program Directors to successfully run summer programs: deliver excellent parent survey results; and manage camp costs and profitability -Conducted site visits actively coaching on facilities, customer service, staff management, leadership, and program operations-Establish and meet annual enrollment, revenue, and profit goals-Lead 5 hiring managers through recruiting, interviewing and onboarding of over 200 staff each year-Key leader in Southern California expansion serving as brand ambassador, outreach manager and community partner- Manage all employee relations concerns including conflict resolution, code of conduct violations and internal investigations

-Multi-unit facilities manager supporting two districts in Long Beach Area and North Orange County-Consulted and developed a team of over 50 and supported 18 Target Store Facilities totaling over 2.4 million square feet- Mentored, developed, coached exempt store management teams and participated in district talent planning and development-Facilitated instructor lead development courses and workshops for store management teams -Built and maintained strong relationships with partners in the field, vendors and HQ to ensure Facilities Management maintains synergy with store teams -Drove a safe and secure culture by facilitating monthly safety meetings, trainings and action plans for Store Facilities Leaders-Proactively leveraged tools, reporting and processes to achieve financial goals through effective expense management and problem solving

- Responsible for driving profitability through flawless execution of company best practices and operational excellence for a 40 million/year business leading/influencing 7 Exempt Leaders, 14 Non-Exempt Leaders and over 150 team members-Drove increase in store profitability through payroll, risk and controllable expense management. -Drove a safe and secure culture by facilitating monthly safety meetings, trainings and action plans for store team of over 200 team members- Analyzed safety metrics and review incident weekly and monthly incident trends to discover trends - Retail district trainer, mentor and member of campus recruitment team-Champion of Store & District Well Being/Community involvement programs and initiatives-Increased guest retention and positive feedback by ensuring store team executes Target brand Fast, Fun & Friendly guest service