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Specializations: ISO 27001, Security Security, Quality Control, Testing, GDPR, Fast Learner, Autonomy, Curiosity, Eager To Learn, Calm Under Pressure, Highly committedThomas joined Deloitte in 2008, after graduating with a Master of Business Engineering with a specialization in Business Administration from HEC-ULg, Management School of the University of Liège, Belgium. During this first work experience, Thomas took part in the development of several CRM projects. These projects included process analysis and CRM implementation. Through this experience, he improved his project management and client management skills.After 2 years (in 2010), Thomas joined the “Pharmaceutical Team” at Citobi (ACTITO) as a project manager. Citobi is a young and dynamic Belgian marketing company. In his new position, Thomas leveraged his newly developed skills by participating in the development of several marketing projects. As a project manager, he was the link between the clients and the IT team. He was therefore responsible for the functional design, the testing and others various aspects of the development of marketing and IT projects.On January 2014, Thomas became Quality & Deliverability Manager, a position newly created at Citobi. Because the function was new, Thomas had the chance / challenge to define and scope his new function in collaboration with the IT manager and the product owner.After almost 4 years, Thomas was promoted "Head of Quality", a position in which he was able to work in collaboration with the IT and Product team to help CITOBI growing.Thomas left Actito for a small year in 2020 to come back as "Head of Quality & Information Systems Security Manager (ISSM)". In June 2022, he become Chief Information Security Officer.
Actito - Plateforme D'Activation Client
View- Website:
- smartfocus.com
- Employees:
- 111
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Actito - Plateforme D'Activation ClientLiège, Wal, Be -
Rssi / Head Of Information SecurityActito - Plateforme D'Activation Client Jun 2022 - PresentLouvain-La-Neuve, BeActito is a Customer Activation Platform. Designed for brands that want to improve customer engagement at every stage of the customer journey.My responsibilities :- Definition of the security policy- Risk analysis- Training on security issues- Audit and control- Technological and prospective watch -
Head Of Information Security And QualityActito - Plateforme D'Activation Client Jan 2021 - Mar 2023Louvain-La-Neuve, BeACTITO is an Agile Marketing Automation Software. Made for marketers, by marketers.Its web-based interface is very easy to use and deploy, even for non-specialists. It has a short set-up time and modular templates that allow organizations to start engaging with their customers and prospects in a matter of days.It is a flexible solution that meets to the needs of evolving organizations in terms of customer relationship management. Indeed, ACTITO can handle databases of 1000 contacts or 10 million contacts, it can help them send personalized mailings, or have a tailored made app that orchestrates a complex marketing process. -
Product OwnerMega Feb 2020 - Jan 2021Liège, Liège, BeMega est un fournisseur belge de gaz et d'électricité 100% verte qui propose aux particuliers et aux professionnels des contrats à des prix défiant toute concurrence.Mega est une alternative aux multinationales et autres sociétés du secteur de l’énergie. Cette entreprise jeune et dynamique permet à ses clients d’acheter leur énergie à prix de gros, via Internet, de manière personnalisée et durablement moins chère !En favorisant l’utilisation des nouvelles technologies, tout en restant proche et à l’écoute du consommateur, Mega peut proposer de manière transparente des offres tarifaires parmi les plus basses du marché tout en garantissant un service proactif et personnalisé.http://www.mega.be -
Head Of Quality & Product OwnerActito Jun 2019 - Feb 2020Louvain-La-Neuve, BeACTITO is an Agile Marketing Automation Software. Made for marketers, by marketers.Its web-based interface is very easy to use and deploy, even for non-specialists. It has a short set-up time and modular templates that allow organizations to start engaging with their customers and prospects in a matter of days.It is a flexible solution that meets to the needs of evolving organizations in terms of customer relationship management. Indeed, ACTITO can handle databases of 1000 contacts or 10 million contacts, it can help them send personalized mailings, or have a tailored made app that orchestrates a complex marketing process. -
Head Of Quality & Information Systems Security Manager (Issm)Actito Oct 2017 - Jun 2019Louvain-La-Neuve, BeACTITO is an Agile Marketing Automation Software. Made for marketers, by marketers. Its web-based interface is very easy to use and deploy, even for non-specialists. It has a short set-up time and modular templates that allow organizations to start engaging with their customers and prospects in a matter of days.It is a flexible solution that meets to the needs of evolving organizations in terms of customer relationship management. Indeed, ACTITO can handle databases of 1000 contacts or 10 million contacts, it can help them send personalized mailings, or have a tailored made app that orchestrates a complex marketing process. As "Head of Quality" for ACTITO I am responsible for:- Quality, including: * Coordination of test policy, strategy, plan, execution and reporting * Initiation of the specification, preparation, implementation and execution of tests * Coordination of the "go to production" planning * Prioritization of user feedback management- Reviewing of business requirement and functional design- Support Management (2nd line support)- Coaching of colleagues- Business process optimizationAs "Information Systems Security Manager", I am responsible for the global security of software. -
Quality & Deliverability ManagerActito Jan 2014 - Oct 2017Louvain-La-Neuve, BeACITTO (Citobi SA) is a Belgian company that aims to provide efficient CRM solutions with functional and industry expertise. Citobi uses a unique combination of a CRM software (ACTITO) and CRM consultancy to offer companies tailored CRM solutions that respect and support the business strategy of its clients.Responsibilities as Quality Manager include :- The testing of new functionalities (scripting, execution, reporting, ...) - The review and the testing of the overall quality before new release goes to production- The "go to production" planning- The issues / bugs management- The coaching of junior testersResponsibilities as Deliverability Manager include :- The follow-up of deliverability projects- The correct set up of projects in order to meet high deliverability rates- The day-to-day management of deliverability issues- The training of colleagues and clientsOther responsibilities include :- Tableau Software Champion- The definition of business requirement and functional design- The optimization of business process -
Project Manager (Part Time)Actito Aug 2010 - Dec 2014Louvain-La-Neuve, BeCitobi is a Belgian company that aims to provide efficient CRM solutions with functional and industry expertise. Citobi uses an unique combination of a CRM software (Actito) and CRM consultancy to offer companies a tailored CRM solutions that respect his clients business strategy.Responsibilities:- Contact person between technical team, business people and clients- The definition of business requirement and functional design- The analysis of client's needs- The testing of implementation- The user support -
Project Coordinator (Part Time)Mediquality Aug 2010 - Jan 2014Mont-Saint-Guibert, Walloon Region, BeMediquality is the Belgian leader in e-Media for healthcare professionals (belonging to ACTITO) and possesses the biggest community with more than 35000 members.Responsibilities include :- The definition of business requirement and functional design- The follow-up of the development - The testing of the development - The user management -
Business Analyst - Crm ConstultingDeloitte Consulting Sep 2008 - Aug 2010Worldwide, OoDeloitte is a leading audit and consulting company in Europe. It offers value added services in audit, accounting, tax, consulting and financial advisory services.Deloitte Consulting helps companies with their transformation challenges. It is a leader in helping clients solving complex business problems, distinguished by a broad capabilities and ability to implement new processes and tools. In this company I was part of the Siebel Team (CRM).Responsibilities - Business requirement definition- Sales processes analysis- Functional design- Technical design- Program Implementation- Program Testing- Users Support -
Webmaster And Vice-PresidentEntrep'Runnersasbl - Club Etudiants Entrepreneurs De L'Université De Liège Oct 2005 - May 2008Entrep'Runners is a student non-profit organization that aims to promote entrepreneurships thanks to conference, entrepreneurship meetings, business games, congres participation, ....Responsibilities- Webmaster- (International) events organization- Team management- Development of the " Smart Student Card"
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IntershipGlaxosmithkline Biologicals Jan 2008 - Feb 2008Brentford, Middlesex, GbGSK BIO develops and makes available medicines that treat a large variety of serious and chronic diseases. Position: “Internal consultant" on 3 projects.
Thomas Brichant Skills
Thomas Brichant Education Details
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HecGestion -
University Of LiègeBusiness -
Maastricht UniversityManagement
Frequently Asked Questions about Thomas Brichant
What company does Thomas Brichant work for?
Thomas Brichant works for Actito - Plateforme D'activation Client
What is Thomas Brichant's role at the current company?
Thomas Brichant's current role is RSSI / Head of Information Security @Actito.
What is Thomas Brichant's email address?
Thomas Brichant's email address is tb****@****ail.com
What is Thomas Brichant's direct phone number?
Thomas Brichant's direct phone number is +32104*****
What schools did Thomas Brichant attend?
Thomas Brichant attended Hec, University Of Liège, Maastricht University.
What are some of Thomas Brichant's interests?
Thomas Brichant has interest in Rugby, Marketing.
What skills is Thomas Brichant known for?
Thomas Brichant has skills like Crm, Project Management, Email Marketing, Analysis, Microsoft Office, Problem Solving, Windows, Entrepreneurship, French, Gestion De Projet, Team Management, Management.
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