Thomas Bristow Email & Phone Number

Upperco, Md, Us

Boston, Ma, Us

• Direct application management activities for the Finance systems team which supports a global implementation of Epicor Enterprise integrated with Paramount Project Accounting and UltiPro Payroll. This implementation is enhanced with a variety of in-house developed automation, integration and enhancement tools that address the unique processing, project management, and revenue recognition requirements for this global clinical research organization (CRO).• Liaise with key business stakeholders, IT peers, and vendors to develop systems harmonization and optimization strategies required to support both organic and acquisition based growth.• Ensure system and policy compliance with both Finance and Healthcare regulatory domestic and international requirements such as SOX, HIPAA, FDA’s Electronic Records 21 CFR Part 11, etc.

Provide guidance and support for clients towards improving the ROI from their Epicor ERP and supporting technologies investment. Services include implementation and upgrade technical support and guidance, end-user requirements analysis, training, and project management. Workflow optimization and automation provided through application customization, improved reporting using Microsoft SQL Server 2008 Reporting Services, and system integration using SQL Server Integration Services.

* Position eliminated through reduction in force My primary accomplishment as Chief Administrative Officer is developing and implementing a corporate strategy that brought new leadership, performance, effectiveness and accountability to the accounting and IT functions. Supporting this effort was the establishment of an internal audit function and the hiring of key leadership to bring deep and broad based industry experienced to an inexperienced accounting team in the midst of extensive changes within the business environment. The resulting changes to existing systems and processes enabled the delivery of detailed financial reporting within a 15 day close cycle to departmental leadership while improving customer satisfaction through timely and accurate billing.• I directed the activities of the Accounting, Credit & Collections, and IT departments and exercised overall responsibility for recruiting senior positions and overall personnel management.• I managed the completion of a multi-year ERP implementation utilizing Epicor’s ERP software. This process included a transition to a shared services departmental structure.• I directed the implementation of new processes, procedures, and controls suited to the new ERP software and shared services paradigm.• I directed the implementation of an IT self service help desk to enable end user transparency and improve IT prioritization of projects and resources.

Austin, Tx, Us

My greatest accomplishment with Epicor Software was leading the company’s unification strategy of manufacturing and distribution software lines within the Eastern region’s professional services team. This strategy for consulting services was addressed as regional consulting manager (RCM) having ultimate responsibility for both customers and their supporting consulting staff.• I developed, directed, and supported a decentralized team of 14 consultants with professional services responsibility for the Southeast US region. My personnel management responsibilities included resource management, assignment scheduling, career planning, and staff optimization.• I collaborated with other regional RCM’s to assimilate the two traditional software specific consulting teams into a single team through cross training and cross staffing on customer implementations.• I served as the primary customer liaison in the Southeast region for addressing software, implementation, resource concerns and overall relationship management. Supporting the sales process, this role has ultimate responsibility for preparing consulting implementation proposals.• I was responsible for my regional consulting P&L and forecast management.

Austin, Tx, Us

I attained “Chairman’s Club” status for 2008 as one of Epicor’s top performers in 2007 for overall revenue attainment and customer satisfaction. I achieved this status through my engagement as the program manager and lead consultant for Carroll Independent Fuel’s multi-year ERP implementation.• I managed customer engagements delivering “e-business / ERP” solutions for BackOffice (accounting and distribution) and FrontOffice (sales force automation) operations.• Due to my extensive experience, I was responsible for providing architectural guidance to address complex business application configuration, systems integration, interfaces, and business process challenges for “troubled” client companies. Apart from highly complex new implementations, these companies’ challenges were often the result of previous failed efforts to successfully implement a new ERP solution.

In addition to serving their existing customer base, I was able to help grow BR Consulting through reestablishing consulting relationships with previous customers such as the National Governors Association.• I managed customer engagements delivering “e-business / ERP” software solutions for BackOffice (accounting and distribution) and FrontOffice (sales force automation) operations.• I participated in marketing efforts with prospective customers and developed consulting proposals.

* T7 Group was dissolved with the acquisition of its sister company, TDC Software, by Epicor Software Corp.• I managed customer engagements delivering “e-business / ERP” solutions for BackOffice (accounting) and Payroll / HR implementations.• I participated in marketing efforts with prospective customers and developed consulting proposals.

Austin, Tx, Us

* Position eliminated through reduction in force associated with realignment and downsizing of US sales force.My greatest achievement working with Epicor Software Corporation was to have been recruited from consulting into sales to focus full time on sales support. This was the result of my proven deep understanding of Epicor’s suite of solutions, ability to craft unique solutions to challenging business requirements, and extensive experience directly supporting the sales team with RFP responses, prospective customer presentations, and proposal development.Systems Engineer, Technical Sales Support (2002) • I facilitated new sales engaged as a pre-sales product specialist for Epicor’s suite of integrated enterprise applications supporting regional sales representatives with product demonstrations. My experience working as a consultant provided much needed credibility with prospective customers to smoothly transition the sales team into the consulting team that would ultimately be accountable for their implementation.• I performed discovery of prospective clients’ business requirements to both qualify product fit and enable a targeted product demonstration.

Austin, Tx, Us

My primary accomplishment was directing the implementation of Epicor’s BackOffice accounting with TDC Solutions warehousing and distribution management software for one of Epicor’s largest customers at the time. This implementation required overcoming language, culture, and technological hurdles to ensure a successful implementation of a Chinese owned and managed company that was primarily staffed with Spanish speaking assembly and distribution staff. Nearly a decade later, Prime Art & Jewel continues to service their diverse customer base as a jewelry wholesaler using the Epicor software my team installed.• I developed and directed the professional services practice for the DC Metropolitan marketplace.• I managed customer engagements delivering “e-business / ERP” solutions for BackOffice (accounting and distribution), FrontOffice (sales force automation), and warehousing/distribution center operations.• I provided architectural guidance to address complex business application configuration, systems integration, interfaces, and business process challenges for “troubled” client companies.

Stavanger, Rogaland, No

My primary accomplishments as Director, ISS include: 1) managing a directed reduction of ISS Customer Service staffing and budget while increasing overall end-user satisfaction; 2) selecting and directing the implementation of Main Control’s ValueWise asset management system to address management and accounting deficiencies for a rapidly growing inventory of IT assets; 3) directing the Y2K remediation effort for end-user hardware and software; and 4) managing the Epicor BackOffice accounting system upgrade and the associated re-engineering of all integrated systems.• I directed a team of technicians and business professionals responsible for supporting the end-user computing needs of 700+ employees across multiple locations.• I personally produced all ISS communications with employees including, but not limited to, ISS newsletters and notifications for system maintenance and outages.• I served as Statoil Energy’s representative for end user computing with travel to London and Stavanger, Norway (Statoil Headquarters) to support the development of IT collaboration and technology assimilation strategies between the corporate parent and its subsidiary companies.

Stavanger, Rogaland, No

Having implemented Epicor as Statoil Energy’s ERP solution in the mid-90’s, my greatest achievement was to lead Corporate Services and direct the assimilation of acquired company’s financial systems into Statoil’s Epicor BackOffice ERP systems. Through various acquisitions, the size and complexity of Statoil Energy’s ERP environment increased significantly as did the number of active end users in multiple locations (est. 150).• I managed the team responsible for supporting the corporate financial systems. These systems include, but are not limited to Epicor’s Platinum SQL/ERA, Best FAS 2000, and Applix TM1.• I developed the strategy for transitioning support for all ERP and integrated systems to IT in preparation for my promotion to Director, ISS.

Richmond, Va, Us

My primary accomplishments include leading IPC Technologies’ Platinum consulting practice and being awarded Epicor Software Corporation’s (formerly Platinum Software) 1996 Eastern Region Value Added Reseller of the Year. Additionally, the development of key systems integration and overall customer satisfaction resulted in having two clients selected by Epicor Software Corporation for detailed profiling in their global written and multimedia publications. Further, I was the top revenue generating professional for IPC during all years of employment.• I developed and directed the Platinum SQL (now Epicor eBackOffice) consulting team within IPC.• I managed customer engagements implementing Epicor’s accounting and distribution software.

• I provided investors with timely and accurate financial information and quarterly summaries. Additionally, I served as the primary point of contact for addressing investor inquiries.• I managed computer and network support and directed continued office automation.

Gb

• I provided support for client accounting system selections and implementations along with assistance for the electronic automation of various audit engagements.• I supported the local office through facilitating the use of PCs and a variety of financial, tax, and auditing software for 100+ professionals. Additionally I managed two Novell networks supporting 50+ users.

Gb

• Staff auditor focused primarily on real estate and manufacturing industry engagements. I leveraged technology extensively to streamline audit management practices for both direct and indirect audit clients.