Thomas M. Brown

Thomas M. Brown Email and Phone Number

Ideal Image Consulting/ Business Owner/Image Consultant @
Thomas M. Brown's Location
Greater Chicago Area, United States
Thomas M. Brown's Contact Details

Thomas M. Brown personal email

About Thomas M. Brown

I am an accomplished Service Technical professional with over 12 years of experience seeking a leadership role in my profession. I am result- oriented with a proven track record to resolve many technical and customer service issues. I was responsible for troubleshooting and repair solutions of many electrical and electronic systems which include: medical equipment, telecommunication systems, test equipment and power supply systems. I possess a working knowledge of circuit concepts and have superior work ethics.Collaborated with team members to provide technical and customer service support, developed new processes through ongoing maintenance, engineering testing and development according to work schedule. Knowledgeable about administrative functions and possess strong organizational skills in completive environments. I honestly enjoy working and networking with other professionals who I share a common bond within the industry. My greatest strength is an understanding of people and the ability to work well on team projects.

Thomas M. Brown's Current Company Details
Ideal Image Consulting

Ideal Image Consulting

Ideal Image Consulting/ Business Owner/Image Consultant
Thomas M. Brown Work Experience Details
  • Ideal Image Consulting
    Image Consultant
    Ideal Image Consulting Jun 2013 - Present
    Chicago, Illinois
    Executed and managed the daily operations of all business dealings, including sales, marketing, accounting and networking with clients to increase profitability. I have developed marketing strategies to draw more business.Implement image consultations with clients to help and assist with personal branding and style. As an image consultant, my role involves personal, corporate consultations and coaching to enhance overall image and style for personal and career success.
  • U.S.Cellular
    Service Technician
    U.S.Cellular Dec 2003 - May 2013
    Oak Park, Illinois
    Supported and maintained company’s repair process, including but not limited to the loaner program, troubleshoot and repair wireless equipment, reviewing and shipping phones, notifying customers and answering customer’s questions.Billing and documenting customer’s accounts using MS Word, Excel and Outlook, validating the completion of paperwork, maintaining service parts and inventory in accordance with standard operating procedure.Trained approximately 22 people over an 8 year period. Received customer support and repair awardsResponsible for high volume of customer service and technical issues, entering repair data information into Business Management System.
  • Sterling Engineering
    Electronics Technician
    Sterling Engineering Feb 2002 - Dec 2003
    Arlington Heights, Iiiinois
    I constructed and build RF transmitters and receivers in an engineering lab for residential and commercial grade garage door openers and excess controls.Duties involve working close with a team of engineers to discuss design changes and parameters.
  • Sterling Engineering ( Contract Assignment- Baxter Medical Supply)
    Biomedical Technician
    Sterling Engineering ( Contract Assignment- Baxter Medical Supply) Jun 2000 - Jan 2002
    Arlington Heights, Illinois
    Handled contract assignment at Baxter Medical Equipment and Supply. Duties involve diagnostic and repair of high end blood infusion and IV pumps.Organized and implemented efficient workflow system that resulted in significant cost savings.Calibrated equipment to specification, upgrading software and maintaining records on all service duties performed.
  • Electro Industries
    Service Engineer
    Electro Industries Jun 1996 - May 2000
    Chicago, Illinois
    Coordinated and improved policies and procedures for productivity of workflow.Responsible for circuit design changes to meet customer’s specifications.Managed the maintenance of new and used product and inventory according to standard procedure, maintaining service parts, and ensuring the completion of all work.Resolve problem issues, calibrate and repair both commercial and industrial power supply, test instrumentation and respond to service calls.Improved support services levels by 20%

Thomas M. Brown Skills

Maintenance Spectrum Analyzer Cabling Hardware Automation Electronics Technology Retail Telecommunications System Testing Maintenance And Repair Software Documentation Technical Support Cdma Networking Time Management Team Building Customer Service Leadership Customer Satisfaction Coaching

Thomas M. Brown Education Details

Frequently Asked Questions about Thomas M. Brown

What company does Thomas M. Brown work for?

Thomas M. Brown works for Ideal Image Consulting

What is Thomas M. Brown's role at the current company?

Thomas M. Brown's current role is Ideal Image Consulting/ Business Owner/Image Consultant.

What is Thomas M. Brown's email address?

Thomas M. Brown's email address is th****@****ail.com

What schools did Thomas M. Brown attend?

Thomas M. Brown attended Iilinois Technical College, Loyola University Of Chicago.

What skills is Thomas M. Brown known for?

Thomas M. Brown has skills like Maintenance, Spectrum Analyzer, Cabling, Hardware, Automation, Electronics Technology, Retail, Telecommunications, System Testing, Maintenance And Repair, Software Documentation, Technical Support.

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