Thomas Buckingham Email & Phone Number

Hartford, Ct, Us

Responsible for product, marketing and distribution for Nassau's insurance business

Hartford, Ct, Us

Lead life insurance and annuity lines of business across all Phoenix and Constitution Life insurance subsidiaries, managing a $35M+ budget and 200+ employees. Responsible for product development, marketing, strategic consolidation of administration platforms, new policy issue, policy administration and support of strategic transactions.-Building platform to support significant planned growth in annuity and life sales; significant growth in annuity sales in 2018-2020.-System consolidation and business process outsourcing of over 450,000 policies, resulting in annual savings of $15M+.

Hartford, Ct, Us

Promoted following company acquisition to lead life insurance and annuity lines of business at Phoenix and operations across Phoenix and Constitution Life, managing a $50M+ budget and 200+ employees. Responsible for product development, implementation and management; actuarial valuation and modeling; strategic consolidation of administration platforms; new policy issue, customer service and client retention; and support of strategic transactions.-Contract negotiations and system implementation resulting in annual savings of $15M+.-Remediation of material weaknesses.-20% reduction in life new business acquisition costs and 60% improvement in service levels.

Hartford, Ct, Us

Promoted under reorganized divisions to lead life insurance and annuity lines of business, managing $35M budget and 225+ employees. Responsible for product development, implementation and management; new policy issue, customer service and client retention; product and regulatory compliance; and enterprise project management office, along with special assignments in support of financial reporting and capital management efforts.-Maintained $600-900M annual sales volume and improved value of new business by 50% despite challenges related to ongoing restatement of GAAP financials and rating agency downgrades.-Increased future annual net income by $3M through system consolidation and outsourcing.-Led Investment Accounting department for 6 months, helping company regain SEC timely filer status.

Hartford, Ct, Us

Responsible for product implementation and management, new policy issue, customer service and client retention functions.-Improved annualized surrender ratio from 10.7% (2009) to 6.2% (2014), representing annually retained assets of ~$600M.-Reinvigorated annual annuity sales from $50M to $800M, shifting distribution, product portfolio and operational model from high net worth to middle and mass affluent markets.-Increased future annual net income by $1M+ through sale of insurance-dedicated mutual funds.

Hartford, Ct, Us

Promoted to lead product design, pricing, implementation and management across life insurance and annuity lines of business, managing $11M budget and 40 personnel through 7-9 direct reports.-Launched company record 8 new life insurance and annuity products (2008).-Hand-picked (2009) to lead asset retention efforts in addition to product development responsibilities in face of multiple rating agency downgrades.-Led $1.7 million annual expense reduction (15% of budget) without sacrificing departmental objectives.

Hartford, Ct, Us

Promoted to launch channelized life insurance new business teams and processes. Developed technical and operational capabilities. Managed $10M budget and 40-80 personnel through 4-6 direct reports.-Raised customer satisfaction scores 55% to 75% (underwriting turnaround), accelerating application-to-issue life cycle 66%.-Implemented recruiting and retention strategies that doubled 2007 underwriting staff and throughput, supporting 100% sales increase (2006 to 2008).

Hartford, Ct, Us

Promoted to serve as principal liaison on behalf of the CEO, including board communications support. Managed $1M budget and 8-member team as integral leader across lean management program. Led corporate governance of technology initiatives and expansion into alternative retirement solutions.-Launched cross-functional 5-member team accountable for designing one of industry’s first standalone living benefit products, an innovation that extended annuity benefits to managed accounts and mutual funds (2006).

Hartford, Ct, Us

Hartford, Ct, Us

-Senior Actuarial Associate, Strategic Development (6/02-9/03)-Actuarial Associate, Corporate Owned Life Insurance Product Development (6/01-6/02)-Senior Actuarial Assistant, Corporate Owned Life Insurance Product Development (6/01-6/02)-Actuarial Assistant, Distribution Compensation (6/99-6/00)