Thomas Burklé Email & Phone Number

Strasbourg, Grand Est, Fr

Minden, De

Minden, De

Develop innovative Digital Energy & Automation solutions to make Wago the backbone of a smart connected world!

Blieskastel, Saarland, De

Develop customer-centric IoT innovations in various B2B and B2C channels. With IoT, AI and connected devices, we enrich security, well-being and automation of single house, multi-flat and commercial buildings : - Drive change, improvement, innovation of Smart Home and Smart Building strategies. Engage & develop talents on Hager Group IoT program, grow-up agile organisation. - Start with the simplicity of user experience to drive adoption on building intelligences such as Ambient Assisted Living, heating, lighting, energy saving, electrical charging, entertainment, safety and security.- Make the digital & physical building experience smarter, with AI based interactions for new construction or retrofit.- Develop IoT customer relationship programs to engage and improve customer satisfaction.- Allow people and buildings to interact with new interfaces such as Voice Control.- Prototype and test with software engineers, based on agile methodologies.- Expand business and technological partnerships on #SmartHome, #smartBuilding, #smartCity, #smartGrid

Blieskastel, Saarland, De

Guarantee a unique, personalised and coherent Hager Group customer experience accross all possible channels. Target substantial growth per year with Customer Relationship efficiency. Help the organisations to change & adopt new technologies, for more productivity.Technologies & processes implemented :- Customer Relationship Management- Business Intelligence- Mobility & mobile applications (IOs, Android)- Customer Service- Finance & Supply Chain tools- Multi-channel (on & off-line) Lead Management Campaigns- Customer qualification & targetting- Data Quality Management- Geolocalisation & map BI- Webservices with external tools- Net & trade price quotation tools

Blieskastel, Saarland, De

Deliver technological & process innovations in marketing and sales to develop productivity of the sales teams. Working together with international markets and business units senior leaders to design & share a vision of excellence, converge on top-class processes. Main outcomes : - Deploy Customer Relationship tools in more than 10 international business units, with unified processes- Feed salesteam with high qualified leads- Build-up smart & productive mobile applications- Enhance Customer Service quality- Improve customer data quality

Blieskastel, Saarland, De

Create brand awareness, developp customer relationship and loyalty.Find new customers (prospect or more loyal customers) with the implementation of cross-channels lead campaigns.

Blieskastel, Saarland, De

Saverne, Fr

Key Account Management

Sales Performance & Productivity

Personalised Management & Leadership

Team Management Fundamentals

Part Time D.U. - Webmarketing (Digital Engineering)

Associate’S Degree In Information And Communication (Business Development Focus)