Delivery of medium to large projects including but not limited to network wide technology rollouts and tactical technology additions to provide improved customer experience. Creation and maintenance of reports and dashboards using Python, SQL, VBA and tools such as Power BI, Qlik and Tableau using unstructured and structured data from a variety of sources. These reports contain engaging visualisations and are used to provide actionable insights.

I am part of the London Optimisation and Performance team for the Vodafone Network. Specifically in the Design and Standards team.This involves the following: - Leading on and organizing feature/parameter trials and network wide deployments in 3G, 4G and 5G technologies.- Leading on and participating in new radio technology first site integrations and optimisation.- Providing support to local radio planning and optimisation teams on radio guidelines. - Acceptance of new technology additions and acceptance on brand new sites which are brought into the network, to make sure they reach the standards set by VF when works have taken place.- Creating documentation to aid optimisers and planners with their areas and day to day work.- Taking the lead on projects to standardise and improve the network, improving customer experience.

Re-engineered the change management process in P&P. The old Change Request Template was confusing, ambiguous and didn’t allow metrics to be taken automatically. Therefore, I built the form into SharePoint to solve all these issues. This resulted in an automated, non ambiguous and lalso allowed useable metrics to be generated.I led the entire project from start to finish. This included the initial planning stage, the development, the pilot and implementation into Projects & Programmes. I also created all the supporting documentation to help users continue to use the portal once I had left the business.Project Managed a cultural change initiative across the practice. Lots of initiatives had come from the Vodafone People Survey. These initiatives were designed to improve the way P&P operates and the People Survey scores of P&P and I managed the delivery of these activities. I did this by meeting with activity owners once a week and also leading the Engagement Reps in the Practice throughout my time in the placement.Project Managed the mentoring initiative across the Practice to help further employee’s skills and career progression. Created initial communication, role profiles, mail inbox and tracker. The initiative paired up people who are experts in certain skills and those who want to learn, therefore they can teach each other.

Validated & reviewed the Business Impact Assessments and Business Continuity Plans for all TES functions. This meant that TES was top of Technology for Business Continuity Management with 100% compliance. Planned and led the Business Continuity Exercise for Planning & Control. Used this knowledge to help other functions with their Business Continuity Exercise.Created Priority Users spreadsheets to highlight who the critical users were in the function; these will help decide who would get emergency laptops if there was an evacuation incident. Results in quick identification of users who should receive laptops in an emergency.Created a Site Incident Management Plan for one of the Vodafone Buildings in Bracknell. This contains the Site Incident Management Team who are responsible for their functions during an incident and making sure they implement their Business Continuity Plans. This was something that Vodafone didn’t have before and had led to problems with business continuity when there was an incident.Pain Point Management is a tool in UK TES; developed to act as a transparent database for everyone in TES to log any issues they have. These pain points can then be resolved without any duplication of work. I created the Priority Matrix to be used to prioritise pain points, the form used to log pain points, how to guides and frequently asked questions, the workflow to automatically send out emails as pain points changed status, role profiles so everyone knew what they had to do, an animation and introductory video and the dashboard to be used to give an update on all pain points in the database. This project developed many of my functional skills such as with SharePoint and Excel but also my people skills and presenting skills.

Involved in the research of how to process and dispose of oily residues from site by placing samples, taken at different times in the procedure, onto a thermal gravimetric analyser. I then analysed the results to see if the procedure successful.Performed research and wrote up report on the use of a refractometer in the differentiation between water and oil-water mixtures in drums. This resulted in the purchase of a refractometer for use on plant.Simulated plant conditions of addition of nitric acid to oil to discover if any hazardous materials were formed upon reaction. I used a variety of skills such as solvent extraction and used a gas chromatograph-mass spectrometer. This research enabled the plant to see if a change in procedure was needed when processing these residues. This placement enabled me to advance my laboratory skills. As well as improve my problem solving and logical thinking; by undertaking my own projects.

Second summer placement working in NNL’s Measurement & Analysis team.Built on skills previously gained on the other placement, for example; pyrolysis, beta counters.Became responsible for own projects after being trained on the analytical procedures that accompanied them. Analysed samples using method requested by the customer via columns, centrifuge, or heating etc. Extracted isotope was then placed onto a beta or gamma counter. These results were then sent back to customer after being put through a pre-designed spreadsheet.Provided the experimental analysis for commercial project.

Summer placement working in NNL’s Measurement & Analysis team providing UKAS accredited analytical services to a wide variety of internal and external customers. Made sure all equipment and handbooks were in the inventory and had correct PE number on them in preparation for UKAS visit. Was trained and signed off in the use of the Pyrolysis equipment and the analytical procedure. Followed correct procedure on putting samples on machine, taking off machine and putting samples on beta counter. Also involved in the maintenance and cleaning of equipment.

This experience gave me my first impression of a work environment and gave me valuable experience in working in a professional team. Not only was I involved in a team but I also had my own responsibility by being assigned with the daily care of an individual child for the entire day. Providing them with all the care they needed for example; feeding, bathing, giving medicines and providing physical and mental stimulation via game playing.