Thomas Chacko Email & Phone Number

Experienced technology leader with more than two decades of expertise, focusing on spearheading the delivery of digital innovation and transformation. Demonstrated proficiency in steering high-impact technology programs and initiatives, overseeing extensive global teams. Possessing domain specialization in healthcare pricing, billing, payment, and receivable management solutions, with comprehensive technical acumen across solution architecture, integration architecture, application development, and migration strategies.I earned a Bachelor of Engineering from Bangalore University. Outside of work I enjoy distance running and have completed several races including the Philadelphia Marathon in 2018 and NYC Marathon in 2020.Scope & Impact:✓ Architected and implemented solutions for transformative initiatives exceeding $150B in revenue, $160M in investments and 26M members achieving 39 headcount reduction through automation and a seamless user experience across channels.✓ Architected and implemented a secure, scalable Billing and Payment platform (Azure, ORMB, Java) and robust data platform (Change Data Capture, Databricks, Snowflake) ✓ Successfully migrated billions of transactions across 3 major initiatives.✓ Developed a proprietary $50B revenue-handling system, securing multi-million dollar project funding.Skills & Expertise:✓ 18+ years of experience in Billing & Payment (Lockbox, EFT/ACH, AP, Credit Card, Payment Gateway) for Medicare, Individual/Family Plans, and Commercial Plans.✓ Proven leadership, architecture, engineering, and budget management skills.✓ Extensive experience in designing, integrating, and evaluating custom & vendor billing/payment solutions, claims platforms, portals, and IVR systems.✓ Led the implementation of 160+ real-time/batch integrations (REST API, Kafka, Azure Event Grid & Batch).Delivered Efficiency Gains:✓ Automated billing & receivable processes (calculation, payment, etc.)✓ Reduced regression testing effort by 97% through test automationChampioned Security & Innovation:✓ Secure payment experience (Enterprise Payment Wallet with Stripe)✓ Upskilled team in Azure & ORMB✓ Created reusable solutions for enterprise billing & paymentOther Achievements:✓Successfully onboarded strategic vendor partners and negotiated favorable contracting rates.✓Recruited and led engineering teams, fostering knowledge sharing and project success.DevSecOps • IT Strategy • Stakeholder Relations • Risk Assessment & Mitigation • Budget Management • Vendor Management

Listed skills include Solution Architecture, Application Architecture, Oracle, Requirements Analysis, and 28 others.