Thomas Capote work email
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Thomas Capote personal email
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Thomas Capote phone numbers
Extremely organized, detailed-oriented and an effective communicator. Excellent at managing internal, external and client-vendor relationships. - Proven ability to integrate and incorporate technical requirements while implementing business solutions.- Adept at managing, leading and accomplishing goals by utilizing plans and strategies while providing team leadership, mentoring and development.- Persuasive communicator with the ability to convey knowledge and expertise to diverse audiences.Specialties: Managing IT Help Desk and Services. Security and Disaster Recovery planning and implementation.
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Vice President Of ItApplied Medical Sep 2018 - PresentRancho Santa Margarita, Ca, Us -
Director It Help DeskApplied Medical Aug 2016 - Sep 2018Rancho Santa Margarita, Ca, Us -
It Help Desk ManagerApplied Medical Aug 2012 - Aug 2016Rancho Santa Margarita, Ca, UsOversee all work order requests (USA, EU and Australia). Act as escalation point for all requests and incidents. Develop and monitor phone/ticket processes and service flow. Communicate with internal and external team members. Train, coach and mentor Help Desk Specialists (Level 1 / 2) including career development and schedule employees working times and provide backup support. PO review and process approval. Develop effective framework for managing and improving customer IT support in the organization. -
Director Of Field ServiceThe Integration Works, Llc Aug 2009 - Aug 2012Irvine, Ca, UsManaged Service provider. Providing IT services and solutions to small and medium size business. -
OwnerRisen Consulting, Llc Aug 2009 - Jul 2012UsRisen Consulting is a technology consulting firm, specializing in IT Support Services for small and medium size business. -
It VolunteerCalvary Chapel Of Rancho Santa Margarita 2002 - Sep 2010In a purely volunteer capacity, I provided IT support at all levels within the organization. Implemented Microsoft Server and Microsoft Exchange into the organization. Enhanced security from the WAN down to the desktop level. Created a redundant backup strategy. Assisted users with support questions.
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PartnerTechnical Service Group, Inc. Jun 2002 - Jul 2009Technical Service Group provides IT support services to small and medium size business. TSG provided system integration and support solution to meet the varing needs of our client base, custom support solutions and responsiveness are the key to our success and growth.
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PartnerNational Microcomp Services 1987 - 2002National Microcomp Services provides IT services to small and medium size business', education and government entities. NMS is authorized as an Small Business Administration approved 8a company. Providing sales, service and support for Depot and on-site services. Offices in Tustin, San Diego and San Francisco, CA. Honolulu, HI and Tucson, AZ
Thomas Capote Skills
Thomas Capote Education Details
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Saddleback College
Frequently Asked Questions about Thomas Capote
What company does Thomas Capote work for?
Thomas Capote works for Applied Medical
What is Thomas Capote's role at the current company?
Thomas Capote's current role is Vice President of IT at Applied Medical.
What is Thomas Capote's email address?
Thomas Capote's email address is tc****@****ail.com
What is Thomas Capote's direct phone number?
Thomas Capote's direct phone number is +194971*****
What schools did Thomas Capote attend?
Thomas Capote attended Saddleback College.
What skills is Thomas Capote known for?
Thomas Capote has skills like It Service Management, Disaster Recovery, Help Desk Support, Microsoft Exchange, Network Administration, Project Management, Integration, Servers, San, Technical Support, It Management, Windows Server.
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