Thomas Capp Email & Phone Number

Dallas, Tx, Us

Dallas, Tx, Us

New York, New York, Us

Denver, Colorado, Us

I am responsible for the commercial auto product line, direct sales and payroll operations at Pie Insurance. We are focused on helping small business succeed by providing innovative workers compensation solutions. I lead both our direct and payroll channels, utilizing a separate operation with responsibility for sales, underwriting, customer success, audit and renewal.

Valley Village, Ca - California, Us

Answer is one of the largest insurance agencies in the U.S with over $600 million in annual written premium and 600 employees. Allstate bought Answer in 2011. Responsible for all revenue generation as well as development of new markets and distribution channels. Grew and managed distribution channels including independent agents, life insurance field organizations, auto dealers, direct affinity programs, API comparison websites and call center programs.

North Richland Hills, Texas, Us

Lead internal and outsourced direct sales operation of 500+ associates selling Medicare, Supplemental, Life and Health products.Integrated various business units to increase efficiency and improve cost performance.Increased direct operations share of business from zero to 30% of company premium written. Expanded product set to include Medicare and Life products. Participated in development of agent quoting tools, CRM integration and launch of Affordable Care Act selling processes.Responsible for all aspects of direct sales including product strategy, staffing, outsourcing, system requirements, training, compensation and strategy.

San Francisco, Ca, Us

Responsible for leadership and growth of 650+ person, multi-site sales organization. Direct all aspects of sales including compensation, CRM, processes, recruiting, training and strategy. Managed team responsible for all agent and partner systems development as well as CRM requirements. Managed retention team.Lead business development including affinity programs and distribution through 3rd party partnerships. Launched national distribution agreements with companies such as Walmart, Wells Fargo and CUNA Mutual.Manage marketing, sales and delivery of third party products not underwritten by Esurance including property, motorcycle, life and health insurance. Managed sales of excess click traffic and comparison quote programs.Esurance aquired by Allstate in 2011

San Francisco, Ca, Us

Developed agency based distribution of Esurance products through various automotive, banking and online relationships.Secured online aggregation relationships with Quicken Insurance, Insurance.com, Answer Financial, Ford Motors, Insweb and other partners resulting in 20% increase in company sales.Launched initial call-center sales and service operation within schedule and budget. Exceeded target customer satisfaction and service metrics.Participated in special projects as necessary during company launch phase including design of online order processing and policy delivery systems.

Houston, Texas, Us

Member of initial team launching direct online sales for HP. Managed outsourced call center and distribution network.

Chiyoda-Ku, Tokyo, Jp

Managed various notebook and accessory products for Hitachi PC Division. Responsible for product development and marketing.

Round Rock, Texas, Us

Managed networking and software products for Dell notebook division.

Managed wireless networking products for startup company based in the Northwestern University Business Incubator.

Mba

Ba, History

Education record