Senior Solutions Architect
CurrentA senior solutions architect on the digital solutions team, working interactively across business services and technology organizations to drive companywide transformational digital capabilities. My role requires my ability to work in a team-oriented, collaborative environment to be successful.Key Responsibilities- Support and implement process improvement strategies aligned with the firm’s goals through expert advice to senior management on process optimization opportunities and benefits- Collaborate with stakeholders across departments and product lines to gather insights and input for process improvement and digital-first adoption- Provide data-driven recommendations to streamline operations and enhance decision-making utilizing data, analytics, and reporting tools to identify trends, bottlenecks, and areas for improvement- Support and guide process improvement initiatives, ensuring seamless implementation while minimizing disruption- Conduct stakeholder discovery and practical workshops in support of problem definition and process mapping to drive documentation such as user journey maps, business requirement documents, and process flows as decision-making support documents- Support change management efforts to confirm teams embrace and adopt new processes