Thomas (Tom) Ceurvels Email & Phone Number

Boston, MA, US

Washington, DC, US

Responsible for providing technical and analytical assistance involving three of more IT specialty areas and the Managers that run them. The IT environment includes personal computers, routers, switches, bridges, a wide area network and local area network, operating systems, records & case management systems, and litigation support operations.

Mobility Support - National lead on the design/implementation of Distributed Antenna Systems (DAS). Provided cradle-to-grave system design, developed boilerplate standards for DAS implementations and served as the subject matter expert in the standardized format of new systems. Cataloged systems at all sites and formulate standards for use among in all.

Administered and structured the design/implementation of PBX Landline, Distributed Antenna Systems (DAS), HF/RF applications and DC Power Plant construction in various sites locally and nationally. Provided RFQ, specifications, schematics oversight and guidance to counterparts located domestically for said systems. Identified problems, secure funding means.

Managed/balanced workload, identify priorities and exercise Remedy queue management for a team of 9 geographically distributed, IBEW cabling professionals. Maintain OSHA and ethics training targets and ensure all have the proper "tools" to be successful in their daily activities. Provided external resource sponsorship to on-site contractors and participate.

Responsible for the management of IT inventory, calculating depreciation and ROI values. Execution of asset management policies, procedures and processes including identification, accountability maintenance and location of assets. Effectively managed asset life cycles to improve quality control of assets, including software, hardware and wireless.

Served as Group Lead and special projects SME for the WAM Team. Cross functionally managed all branches of group activities-device provisioning, department chargeback and TEMs management. Controlled wireless mobility assets (cellular, HF/RF Radio & Microwave) through their lifecycle from purchase, to refresh and internal expense chargeback. Served as lead.

Provided Tier III telecom and SS7 signaling support to the national and international customer base. Analyzed Inbound/outbound call traces and error reports provided by technical assistance center. Reviewed said traces, set up in-house testing environments, identified issues and provided applicable changes to customer. Served as Project Manager for Verizon.

Richardson, Texas, US

Responsible for the daily operational maintenance of the corporate telecommunications and voicemail. Supervised and managed the daily work of an outside contractor for all moves, adds and changes. Developed the telecom architecture and disaster recovery systems for Corporate Campus. Served a Team Lead for six employees and one outside contractor in.

Provided test plan procedures and operating instructions for our Japanese customer (NTT). Position required the detailed scrutiny and technical writing ability to ensure customer satisfaction with the disaster recovery project that this company sponsored for Japan. Wrote, edited and modified test plans, procedures, and customer acceptance documentation. In.

Managed all data and voice communications, security and maintenance for a twelve building campus. Services included ACD, ISDN, VoIP, Switched 56 Video, FDDI, TCP/IP, server and router admin. Planned, designed, contracted, implemented and executed the NHARNG data and voice network. Management of five multi-vendor (NEC, ROLM, AT&T) PBX locations for the.

Information Technology Project Management

Certification, Ss7 - Common Channel Signaling Network Operations

Education record

Associate'S Degree, Human Resources Management/Personnel Administration, General

Certificate Of Proficiency, Computer Technology