Garber Honda, Porsche, Audi, Acura

NAPA AUTO PARTS - Genuine Parts Company

Stoney’s Parts Plus

Stoney's Parts + Plus

Information Systems - Systems Administrator interested in opportunities where I can apply my experience and talent in the Rochester, N.Y. area.

Provided VMS support for various customer sites for hardware, software, network and administrative support on 50 servers.• Project lead working with outside vendors to rebuild a computer room facility to modern standards. This resulted in a cost saving measure to have an isolated redundant legacy facility.• Supported an unsupported legacy environment with limited resources while maintaining the high level serviceability and resulting in a continued high production output.• Provided Windows support for various customer sites for hardware, software, network and administrative support on 35 servers which also included support for VMware, Citrix, Decnet, TCP/IP resulting in increased supportability.• Installed, configured, debugged and troubleshot software and hardware resulting in increased efficiencies and quality. • Provided companywide Helpdesk support for Windows and VMS operating systems and application resulting in increased customer satisfaction by being customer focused.• Developed network monitoring software to watch and service systems before clients know there’s an issue which kept production running with very minimal downtime.• Manage HVAC and computer room environment which increased the quality of the computer room environment and keeping systems running at top performance.Installed/ repaired/ troubleshoot various DEC (Digital Equipment Corp) makes and models computers and peripherals.• Installed workstations and computers for over 200 employees with operating systems and network software resulting in increased customer satisfaction.• Provide specialist hardware support in solving problems with Decnet, PDP11 computers, VAX computers which helped save the company money by allowing me to provide 3rd level support.• Troubleshot and repaired computers, disk drives, monitors, terminals, tape drives, unibus and q-Bus that were essential to production and increased efficiencies and quality by the 24x7 support.