Curious, multi-faceted and versatile, I bring and implement effective, innovative and creative solutions, stemming from a combination of customer and retail expertise with an engineering foundation.Diligently optimistic, I rely on my interpersonal skills to convey my positive approach. By giving meaning, I facilitate changes, stimulate collaborations, promote innovative solutions while strengthening team cohesion.In fact, I combine strategic vision with concrete actions, and have a particular propensity to be constructive where transformations and turnarounds are needed.I have done this in many settings, from creating high-performance supply chain, reorganising stores and indexing new customer indicators to develop a local customer base.I work in the luxury sector, internationally oriented, where I have managed and developed multicultural and multidisciplinary teams.I am committed to transmitting know-how and sharing emotions. From watchmaking to chocolate, from perfumes to leather goods, I share the quest for excellence in products and relationships. A memorable customer experience creates desirability, dreams and emotion in order to recruit and retain customers over time.