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• Founded Finance Transformation Office including Continuous Improvement, Change Catalysts (PMO), and Digital Transformation to drive transformation & Finance Strategy• Currently driving Finance Global Process standardization in partnership with Global Process Owners• Expanded footprint of Digital Transformation to 120 bots across all Finance Functions saving $10M+

• Drove transformation of Global Business Services and Finance leveraging Robotic Process Automation, Lean/Continuous Improvements and Cybershoring/BPO• Led team of change catalysts including program managers, black belts and digital operations specialists to deliver tangible business outcomes including procure to pay, tax, order management and record to report automations• Delivered major platform implementations to drive NetApp's Growth Engine leveraging SAP-C4C Hybris & to manage our Human Capital using SAP Success Factors• Implemented Robotic Process Automation Center of Excellence as the foundations of the Digital Operations COE

• Enterprise Program Management: Sierra Nevada Licensing – responsible for driving cross-functional enterprise implementation of process and system changes related to moving NetApp OnTap software to node-locked licenses including change management of customer, partner and field impacts. Successful implementation drastically reduced software revenue leakage.• Enterprise Program Management: Entitlement Management System – Managed the cross-functional enterprise program activities associated with defining team formation aligned with the Scaled Agile Framework, program epics, use cases, driving vendor selection and final recommendations. Canceled program when business case failed to meet benefit thresholds.• Q2I PMO Upgrade – Drove the collection of stakeholder feedback, design of process and system changes and implementation of improvements to status reporting, financial management and portfolio management• Implemented a Continuous Improvement Methodology in Q2I to empower individuals to drive process improvements aligned with Q2I Strategy. Trained the entire organization worldwide and coached and mentored project leads to deliver benefits within first three months of start of program. 20+ projects completed with +$1M in total savings achieved• Project Resolve (Improve Enterprise Program Execution) Track Management – led a team of subject matter experts to collect, summarize and provide recommendations on NetApp leading practices regarding risk and issue management, scope and change management, and program governance• Risk Assessment Methodology – partnered with IT Risk Assessment team to create a tool for auditing program risks as well as driving mitigation. Tool is based on the leading practices identified during Project Resolve• Finance & Operations Transformation Track Management – Managing tracks to evaluate optimal level of centralization for program management, vendor management and continuous improvement activities in the Finance and Operations org

• Engenio Acquisition – Managed overall PMO for acquistion of LSI storage division (carveout under a transition services agreement). Finished transition of multiple business models from LSI-SAP to NetApp-Oracle including a factory move all within TSA timeline. Responsible for sourcing, training and managing incremental project management staff as well as oversight over all transition tracks• Established the Quote to Invoice (Q2I) PMO from the ground up including hiring & training staff, process definition, establishing phase gates including benefits realization, rolling out metrics, implementing financial and status reporting, tracking resource allocation - all to effectively drive programs and projects aligned with Q2I Strategy• Implemented Performance Measurement Function in Q2I to drive business insight into performance improvements across quote to invoice process – including establishing strategic and tactical measures, partnering with stakeholders to develop weekly, monthly and quarterly metrics packages and review cycles, hiring and overseeing development of team. Team recognized for thought leadership and ability to solve complex problems.

• Managed IT Program Management Office, Metrics & Reporting and IT Communications from a central Business Management Office• Designed and implemented the enterprise portfolio management scenario analysis process enabling IT to identify and remedy a $24M Capital spend over-run in the portfolio based on projected growth of the IT Budget• Managed the design and development of the IT Transformation Strategic Scorecard providing business intelligence for IT leadership across operational excellence, customer satisfaction, business value, people and financial domains• Chartered a PMCOE – Project Manager Center of Excellence including training, job aids and skills assessments – improving overall PM competency• Created a tiered project lifecycle allowing for a low-touch and high-touch model depending on project risk and complexity – allowing for greater project throughput and increased business value

• Designed and implemented the enterprise Portfolio Management process including a standard business case methodology focused on business value• Managed the design and deployment of phase gate reviews to improve quality and supportability of solutions delivered by IT using a standard project lifecycle• Drove the implementation of project key performance indicators (Schedule and Cost Performance index) to pinpoint opportunities for improvement in the project portfolio• Facilitated risk reviews and project retrospectives for multi-million dollar programs including Peoplesoft and Siebel upgrades enabling course correction and root cause analysis.

• Provide facilitation and oversight for I.T. Field Operations projects to ensure successful delivery• Promote project and program management discipline through training and mentoring• Team with I.T. Account Managers to drive portfolio management best practice with business stakeholders

• Developed and implemented the IT PMO including processes such as Project Intake, Project Change Request, Status Reporting, Project Financial Management• Drove continuous process improvement through selective automation and use of collaboration tools such as Sharepoint• Codified and evangelized project management lifecycle in PM Guidebook including IT Governance, SDLC processes & Support Readiness Processes• Implemented resource management process for capacity planning as part of Strategic Planning cycle• Successfully implemented a portfolio management software suite (Primavera ProSight, EPK, Microsoft Project Server) across IT (world-wide) including role-based training to 250 IT resources on processes and application, completed project within scope, schedule and budget parameters

* Promoted Process Excellence; using Six Sigma techniques, tools, and methods to deliver measured benefits* Identified and initiated quality improvement projects aligned to Sun Services' goals/dashboard metrics

* Founded Project Management Office; infrastructure for tracking and ensuring project success * Delivered $2M in cost reductions from all projects since PMO inception * Directed a team of eight project managers directing a maximum of 50 projects to successful completion* Developed and delivered training program focused on novice project managers

* Exceeded FY02 program revenue goal by 80% * Evangelized education/knowledge services to sales force, partners and customers * Implemented attach-rate metrics allowing for solution sales management* Responsible for training Global Sales org on product features/benefits