Thomas Comfort Email & Phone Number

Qwest/USWC- Sales Engineer for Qwest Network products (ISDN-PRI, T-1, POTS, Centrex), Nortel & NEC VoIP and TDM PBXs and Voicemail systems, AVST & Octel Voicemail Systems, and other Voice CPE ancillary equipment.Responsible for Network and PBX systems design, managing customer relationship including technical issues escalation, implementation project manangement, training for new Sales Engineers, participant in methods development for implementation and support of new Customer Premise based products. Created Complex RFP designs and responses.Current Certifications• JNSS - Juniper Networks Sales Specialist Certification (2009)• NCDS - Nortel Certified Technology Specialist - Business Communications Manager Sales Engineering (2009)• NCDS - Nortel Certified Technology Specialist - Converged IP Telephony Solutions (2009)• NCDS - Nortel Certified Design Specialist - CallPilot (2008)Past Certifications• CCDA - Cisco Certified Design Associate (2001)• PMP - Project Management Professional - The Project Management Institute Certification (1998)Certifications in Progress or Targeted• CCDA - Cisco Certified Design Associate (renewal target completion Q2-2010)• CCNA - Cisco Certified Design Associate (initial target completion Q2-2010)• NCDS - Nortel Certified Design Specialist - Communication Server 1000 Rls. 6.0 (initial target completion Q2-2010)

Responsible for developing new network based or converged computer/telecom products and the underlying engineering, implementaiton, and methods (Open Network Archtiecture/Centrex Products, Voice Messaging, FAX Messaging, & others). Ancillary duties include service as technical expert for the ONA & Enhanced Services/Customer Premises Equipment Compliance & Legal Advisory Team.

Network Engineeiring and Operations Representative on a cross-corporate team to plan and prioritize corporate investment in infrastructure computer systems support applications. Ancillary duties as Departental Computerist & LAN Administrator.

Planning & Cost Analysis for Telephone Netowrk Switch & Loop Operations Systems

Minicomputer based Telephone Netwrok Operations Systems Design, Engineering and implementation Project Management.Ancillary duties as minicomputer engineering Staff & Tactical Planner

~ USS Niagara Fals (AFS-3), assigned as Navigator and Navigatation/Administration Deparatment Head~ USS Conquest (MSO-488) Executive Officer, Operations Offier, Communications Offier, and Deck Deptartment Officer.