Tufts Medical Center, Boston, MA December, 2019 – August, 2020Human Resources Representative, Change Management Specialist• Position responsibilities flexed between talent acquisition and recruitment workflow process improvement• Managed the creation and oversaw the running of Tufts MC New Hire Virtual Orientation following the government banning of large gatherings due to COVID19. This successful implementation will continue to function as the orientation at the hospital for all future hires• Created a centralized Offer Letter template for new hires to simplify onboarding process messaging to improve the success-rate of timely new hire onboarding• Recruitment-Cycle focus areas included Patient Financial Services, Health Information Management, Financial Systems, and Clinical Support• Solely recruited a Clinical Care Technician cohort residency program of over twenty Nursing Assistant new-hiresCircle Health (Lowell General Hospital), Lowell, MA April, 2018 – November, 2019Talent Acquisition Specialist• Directed and Produced a monthly “Executive Insight: From the desk of Joseph A. White, President and CEO” segment of an organization-wide published newsletter to advance communication between Executive leadership and employees• Simultaneously managed full-cycle recruitment for 50-70 requisitions across Lowell General Hospital and Circle Home in Position Manager• Day-to-day responsibilities included: Screening new applications, communicating job reports with organizational leadership, creating recruiting reports, scheduling and facilitating external candidate interviews, communicating job offers with applicants, providing new-hire onboarding materials, and managing reference checks• Selected by leadership to run Recruiting segment of monthly New Leader People Pillar Orientation and biweekly New Hire Video orientation for all Lowell General departments• Participated in new Talent Acquisition Specialist interviews and training of recruiters

TEKsystems Healthcare Services vertical provides a deep portfolio of services to partner with Healthcare Payers and Providers allowing them to face the rapid changes and demands of the healthcare industry: Population Management, Exchanges, Business Intelligence /Big Data, Meaningful Use, MLR standards, ACA, EMR/ EHR implementations (pre and post go-live support), ICD-10, HIE / Patient Portals, HIPAA 5010, Mobile (BYOD, BYOS), Revenue Cycle and more. We can offer guidance on IT talent management, provide a full suite of IT services under a managed, project-based or outsourced model and meet IT consultant needs.Our relationships with top IT talent enables us to quickly assemble high-performance IT teams in the following technologies:Program/Project Management, Business Analysts, Data Warehouse / Business Intelligence, ETL, .Net, Java, Quality Assurance, Agile / Scrum, TDD, OOD, OOP and Front End Technologies. EPIC: Ambulatory, Inpatient, ClinDoc, Orders, Bridges, Beacon, Rx, ADT/Prelude, Resolute, Hospital Billing (HB/PB), Cadence, CPOE, Clarity, Security, Identity/EMPI, ASAP, Stork, OpTime, Willow, EMR, Radiant, HIM, MyChartALLSCRIPTS: Sunrise Emergency Care & Sunrise Clinical Manage, TouchChart, Document Management, Careguide Enablement, Allscripts iHealthCERNER: PowerChart, PCO, Enhanced View, PowerForm, PowerNote, PowerOrder, Clinical and Nursing Documentation, ESM/ERM, SurgiNet, FirstNet, PharmNet, CPOE, CareNet, PathNet, RadNet, Discern Explorer, CCL, Core, Security, LabMEDITECH: Magic, ADM, EDM, ORM, PCS, CWS, MM, B/AR, EPI, AOM, MIS, PHA, RXM, OE, ITS, PCM, LAB, POM, BVM, etc.MCKESSON: Star, Paragon, Horizon Lab, CPOE, PMM, HED, HEO, HSM, PHS, AdminRx, ESI, HOM, Report WriterICD-10: Impact or readiness assessment, workflow impact, functional testing, integrated testing, end-to-end testing and Training (administrative, clinical, coding and billing staff)

Client facing liaison for a global IT services firm. Through our vast referral-based network we identify and recruit top technology professionals. I partner with Client's to support the initiatives and solutions they pursue.Amidst a still relatively low IT unemployment rate (typically half of traditional unemployment), our reach and proprietary processes are critical to finding and thoroughly screening quality talent. Our other services include Managed Services (on-site, on-shore, off-shore or a blended solution). In the application space we provide scalable Application Development, Application Management, Data Management, Quality Assurance and Testing services. In the Network and Infrastructure space we offer Deployment Services, Asset Inventory, Asset Retirement and Service Desk services. TEKsystems also offers world-class IT Training/ Education, Recruitment Process Outsourcing (RPO) and Workforce Management Solutions.

TEKsystems® is the leading IT services company specializing in applications, infrastructure, and communications technologies. Combining a proven track record of superior performance, a quality-focused approach to service delivery, and the highest-caliber technical professionals in the market, TEKsystems® helps our clients successfully plan, build, and run their critical technology initiatives. We are committed to upholding the highest standards with our precise skills, methodology, and superior service. With over 25 years of experience in the IT services industry, we are experts at building relationships with technical professionals. Whether you are looking for the best IT talent, an experienced IT outsourcing partner, or a career in the IT industry, TEKsystems® delivers.

- Event planning, market research, data entry, data analysis, and marketing production.- Social media marketing, operating the Twitter accounts and Facebook pages of the Art and Entertainment Management and International Business curriculum.

Student Senate is the voice of the students at WNE University. The student government oversees the activities and expenditures of all other student clubs & organizations on campus.

- Proudly represent the Western New England University- Sits and speaks on student-faculty panels as an Ambassador of the College of Business- Provide informative campus tours to prospective students and parents

An administrative position in the Office of First Year Students and Students in Transition at Western New England University. This position included extensive preparation and execution of Summer Orientation and Registration (SOAR) programs for incoming first year students and parents. This position demanded high-level teamwork, knowledge of the institution, comfort in public speaking, and leadership.

Advised a group of twenty students throughout the duration of their first year at WNE University.Assist students in the development of their academic, physical, and personal goals.Integrated students into the University while fostering personal challenges and support.Completed over 100 hours of training geared toward communication skills, conflict resolutions, and transitional issues that first year students typically may face.

Co-direct the Alumni Ambassador Program for past study abroad participants.Create, edit, and publish social media and advertising and blogging content.

An administrative position in the Career Development Center at Western New England University. This position included department planning and marketing, as well as data research and tracking.

Part-time Home Theater Sales Associate. Received five Letters of Customer Recognition for Outstanding Service and was twice named Department Most Valuable Player.