Retail Store Manager
CurrentThis role reports to regional manager of VIC,WA & SA. Academy Brand is a Sydney based brand that focuses on men's linen apparel. They have boutique clothing stores where men are able to be styled in the latest season trends. Majority of the stores are concession however there are two boutique stand alone stores, which this role manages one of those boutiques. . Managing monthly budgets which consists of looking a 4 week plan and adjusting numbers based off seasons, events in the year and an individual lens based off the customers that visit the store. All whilst ensuring that monthly budgets are hit and when they're readjusting the plan to set the team up for success in the following month. . Managing operations and logistics of inventory and consistently working closely with our team in store support centre to make sure stock and product is delivered on time, sent to the correct location and to help prevent any discrepancies that may occur. As well as this the key responsibility is to communicate and measure the correct levels of stock required so that there isn't surplus stock creating inefficiencies to have to send more to the outlets. . Managing staffing and coordinating casuals between multiple sites with fellow managers, giving personal targets for staff and doing constant monthly check ins with our personal teams. The aim of the monthly check ins is to keep the team motivated but also push for improvement. With the staffing and hiring process the key is to focus on hiring the people that are best suited to represent our brand and connect with our shoppers. . With this role, a big part of what we do is building customer connections. Engaging with our guests and growing our data base with our customer relationships which assists in purchase occasions. Furthermore by creating these VIP relationships it also allows for key feedback to be reported back to the buying team on styles and fits during the fortnightly managers call.