Thomas Smalls Email & Phone Number

Cambridge, Ma, Us

Collaborated with youth and education auxiliaries and laity to offer child-centered Bible immersion.

Andover, Ma, Us

Boca Raton, Florida, Us

I worked with amazing people to optimize clients’ software implementation experience across specialties, from start-up offices to established enterprise practices.

Jacksonville, Florida, Us

Implementing straightforward EHR scheduling and billing solutions to forward-thinking specialty practices across the country

West Reading, Pa, Us

Providing support to HIM and Rev Cycle users from the small towns of Central Pennsylvania to the leafy suburbs of Philadelphia

Cambridge, Ma, Us

Boldly bringing Epic Resolute training (classroom and virtual) to some of Greater Boston's finest end-users

Edison, New Jersey, Us

Dual role of educator and clinical business analystTook on project management responsibilities related to the Clinical Help DeskJoined Training team as Training Coordinator, identifying over 50 unreached providers

Worcester, Ma, Us

Trained some 600 end-users, including key staff and leadership, in Cogito (Reporting), with focus on the Reporting WorkbenchWorked with Technical Dress Rehearsal team to test and deploy over 1000 billing devicesProvided Reporting, Grand Central, Cadence, Prelude and PB supportExtended for 6 months as clinical business analyst

Allentown, Pennsylvania, Us

Anderson, Sc, Us

I offer at-the-elbow billing support for billing office managers and centralized billers. In addition, I also offer basic Prelude/Cadence support, in collaboration with other support staff, credentialed trainers, and AnMed employees. Responsibilities include on-the floor troubleshooting, one-on-one refreshers, clarifying workflows, and identifying non-user-generated workflow issues.

Anderson, Sc, Us

I work with a highly collaborative team of colleagues and supervisors to prepare hospital billing specialists, financial analysts, administrators, and clinical end-users to use Epic, a health informatics system. In addition to HB training, I also had limited involvement in Home Health Billing and offered some application-specific Reporting training.

Anderson, Sc, Us

I offer at-the-elbow billing support for front-desk workers, clinic managers, and decentralized billers. In addition, I also offer basic Cadence and limited Ambulatory support, in collaboration with other support staff, credentialed trainers, and AnMed employees. Responsibilities include on-the floor troubleshooting, one-on-one refreshers, clarifying workflows, and identifying non-user-generated workflow issues.

Anderson, Sc, Us

I work with a highly collaborative team of colleagues and supervisors to prepare hospital and physician billing specialists to use Epic, a health informatics system. In addition to PB training, I also received some Ambulatory training and limited Cadence exposure.

Spartanburg, South Carolina, Us

I offered at-the-elbow support at a specialty clinic to end-users working check-out, scheduling, authorization and certifications, and referrals during this company's final wave of Epic go-lives. Responsibilities included collaboration with other support staff, one-on-one end-user refresher training, and research, all in a fast-paced environment.

Spartanburg, South Carolina, Us

I worked with a tight-knit, highly collaborative team of trainers to deliver training, update curriculum, and obviate workflow conflicts for a variety of ambulatory and inpatient end-users. In addition to credentialed areas, I also provided Cogito (Reporting) training and participated in Cadence and HIM training.

I am blessed to offer musical support to various ensembles of one of South Carolina's most hospitable churches. Accompaniment for choirs is prepared, but a good portion is extemporized, especially during Sunday morning praise and worship, revivals, and other select occasions. My five-year tenure with Canaan was preceded by a period of service as-needed.

I offer information and supervisory guidance to independent contractors, as well as do research and on-the-ground marketing for a health insurance company that is involved in managed care for families and cutting-edge demonstrations of senior healthcare reform. A team of colleagues and I oversee marketing activities in our assigned regions (sometimes collaboratively) and report to our company's marketing director.

Master Of Science (Ms), Elementary Education

Bachelor Of Arts (Ba), Philosophy