• Has successfully converted 2000+ sales leads that developed into newclientele. Identified and assessed clients’ needs to achieve ultimate satisfactionand company success.• Was responsible for handling all levels of mortgage servicing calls in ablended environment (inbound and outbound), efficiently, professionallyand in a courteous and friendly manner.

• Provided top-tier dining experiences for all guests with professionalism,courteous manner, and undivided attention to ensure complete customersatisfaction in fast-paced environment.• Utilized comprehensive knowledge of restaurant’s menu, practices, andguidelines to surpass sales goals and quotas assigned by managers.

• Directed, supervised, trained, and motivated my team members to provide professional pedicab transportation services to and from sporting events, concerts, conventions, etc. in the downtown Phoenix and Tempe area.• Created a welcoming, safe, and comfortable environment for customers while fulfilling all customers' needs such as recommending tourist destinations, providing directions to destinations, etc.

• Executed gym equipment repairs, maintenance procedures, and installations at variety of gyms state-wide. Trained future service technicians on how to properly execute job duties with professionalism.• Promoted to Technician Lead in September 2016.• Established customer relations and provided extensive feedback and support during all visits to customers.

• Performed skilled labor work to prepare job site for construction and execute teardown procedures.• Proposed cost-effective solutions in order to save time and improve customer satisfaction.• Cooperated with different teams within company, and various contractor companies to curate successful events.

• Created, planned, and presented activities (arts and crafts, indoor/outdoor games, sports, etc.) to board of directors for approval, then carried out activities with students.• Helped provide a friendly and safe environment for students.