Lead the development of Biometrics enrollment solutions for TLScontact's new contracts. From contract negotiation to the deployment worldwide, lead all the phases of the program and lead stakeholders communication. Projects in this Program involve several technologies, including latest Biometrics capture solutions, Server side and Client side software development, Encryption infrastructures, and multiple web and network technologies.This position include technical solution design, bid lead for software development, multiple teams and projects management, budgeting and planning, training technicians, and train the trainers.

Manage IT operations teams projects and business as usual: Infrastructure, systems, security compliance and support.Coordinate team leaders to drive change into their departments to support company growth and new performance reporting style. Represent IT operations at Department Heads meetings and report to senior Executives.Participate in the design of IT solutions for the writing of business proposals to TLScontact key clients.

Leading a team of IT systems engineers to develop TLScontact infrastructure worldwide. Managing the rollout of 6 new infrastructures in North Africa and Asia. Procurement of new solutions, with writing of technical RFP and conducting biddings.Successful change of infrastructure deployment process, using technology partners to reduce rollout time during critical deployments.

Leading of IT installation of 4 contact centers - Technologies and service suppliers sourcing - Network and workstations - Surveillance (home-made Network Video Recording server) - IT and physical security6 call centers setup with open source technology (Asterisk) and integration with internal ERP (real-time data, statistics, reports, call monitoring...). - IVR setup at Teleperformance Bristol. - SIP telephonyServers installation in datacenter in ParisApplication and network security, penetration testing for routers, servers and workstations

I managed a team of 7 people for the starting up of the 2 companies. I took responsibility of the Chinese employees and all the financial aspects of the companies. I leaded the developer's team to build the technologies.

Part time job at Chapitre.com, an on-line bookstore company, as an Asp.net C# developer for backend data management and frontend websites.

6 months training period at TELSTRA Europe in Cambridge as a Java JSP developer for intranet and software solutions.

During a 6 month internship, i developed a full commercial website and all it's administration back-side in ASP.NET