Thomas Diaz Gomez Email & Phone Number

I was born and raised in Bogota, Colombia, moved to Lawrence, KS to finish my High School education, and went to a University in Texas. My biggest passion is Basketball and Soccer. I enjoy being outside, going to concerts, traveling and learning about new cultures. I am a dedicated and skilled Manager of a CRM Team at RentPayment from MRI Software. I am great at building new relationships, growing existing ones, and increasing customer satisfaction. Currently, I manage a team of Six (6) CRMs who oversee our Enterprise and SMB segments. Our job as a team is to take care and retain existing and new client relationships by; showing the value of our product, coming up with unique ideas to increase software adoption, and educating new and existing users.Professional Skills:Bilingual (Spanish and English); Quick Learner; Problem Solving; Customer Satisfaction; Client Management; Client Retention; Public Speaking; Ability to Influence and Persuade; Leadership, Great Teamwork Skills; Self-Directed with Ability to Work Individually; Advanced Microsoft Programs (Word, Outlook, Excel, PowerPoint, Access); Salesforce; ZenDesk, Jira.

Listed skills include Bilingual Communications, Public Speaking, Microsoft Excel, Microsoft Powerpoint, and 5 others.